Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice simple but elegant packaging. Delivery was very quick. Enjoyed the 2 for 1 promotion and the discount on left over Valentine’s Day stock.”

Helpful Report

Posted 7 years ago

“Delivered quickly”

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Posted 7 years ago

“I am so annoyed, I paid for next day delivery and it did not come next day, so I reached out on twitter and got the standard ‘give us your name and order number and we will look into it’ gave them it and of course, no response for days. Won’t be preferring from Ciate again”

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Posted 7 years ago

“Now have four glitter flips. Love them. Also love the service and the way they keep you informed every step until your order is received.”

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Posted 7 years ago

“The service was very quick and the offers are brilliant and products are good value”

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Posted 7 years ago

“Hi Ciaté, i from Spain in love highlighter and lipstick, es una belleza de productos que usaré adoro el packaging soy fan de Jessica Rabbit. :)”

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Posted 7 years ago

“Was keep well informed about my purchase and was packaged very well”

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Posted 7 years ago

“So glad I found this site. Love the products and the service, the products cost a bit more than I used to pay but the quality make it well worth the extra.”

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Posted 7 years ago

“My first impression of the Ciate website has been a positive experience. The site is simple to use. The products are great. I absolutely love the glitter flip lipsticks. The services are good in terms of sales & delivery. The delivery arrived on time & the package was in perfect condition. I would definitely recommend this site.”

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Posted 7 years ago

“Always delivers great products”

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Posted 7 years ago

“Excellent service and fast delivery. Great choice of products. Xx”

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Posted 7 years ago

“Love your products!”

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Posted 7 years ago

“Absolutely love all the products 🥰”

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Posted 7 years ago

“Love my winged stamp eyeliner, will save me loads of time.. Also love my finishing powder. Perfectly sets off my makeup! quick delivery as well. Perfecto”

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Posted 7 years ago

“This is my new obsession I love this brand so much ❤️❤️”

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Posted 7 years ago

“I guess my problem was sorted, but i would have preferred the refund i asked for. Definitely need to add a refund policy.”

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Posted 7 years ago

“eye lid stamp was dry.. dissapointed”

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Posted 7 years ago

“Love all the items on here, so easy to order, items arrive quickly, I could spend all day ordering stuff from here!”

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Posted 7 years ago

“The package came perfectly, and the quality of the products is great!”

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Posted 7 years ago

“I had this product but it was fully used . I was so delighted to be able to get it again. It lasts for ever and I love it.”

Helpful Report

Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews