Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the advent calendar for a friend. I got it at a special price which was a bonus. The person that received it loved it so really happy with the purchase. The ordering process was easy and delivery was prompt.”

Helpful Report

Posted 7 years ago

“Delivery was so fast and hassle free”

Helpful Report

Posted 7 years ago

“I ordered 5 mini flip lip glosses,delivery was quick 3/4 days and omg love the lip gloss so nice to go on and the amount of comments iv had about my sparkly lips is unreal....A+++++”

Helpful Report

Posted 7 years ago

“lovely products fast delivery reasonable price”

Helpful Report

Posted 7 years ago

“Lovely colour but. Very dry when applying. Does not sparkle like on the video.”

Helpful Report

Posted 7 years ago

“Product arrived quickly”

Helpful Report

Posted 7 years ago

“There is no glitter in the glitter flip glosses I bought!!”

Helpful Report

Posted 7 years ago

“My first online order with Ciate. Fast delivery and good packaging. Very satisfied”

Helpful Report

Posted 7 years ago

“Really enjoying the mini mani advent calendar-as I did last year, so excited to see new shades, always a lovely surprise each day!! And so much better than a chocolate advent calendar too!!! I have recommended them to all my friends who hadn’t heard about Ciaté!!Thank you Ciate-Happy Christmas.”

Helpful Report

Posted 7 years ago

“Arrived as stated, used nail varnish today, great application, will see how it lasts. good colours. Very pleased.”

Helpful Report

Posted 7 years ago

“Excellent, cruelty free brand. Love it.”

Helpful Report

Posted 7 years ago

“Never received my order. First time lost by Ciaté. They told me they were sending another. No news dedpite my e-mails. And no refund.”

Helpful Report

Posted 7 years ago

“Love my Ciate advent calendar! Purchased every year for the last 4 years, and even better that I’ve been lucky enough to get a discount code each time. Bargain!”

Helpful Report

Posted 7 years ago

“I have been buying Ciate products for a few years now and have always had good business with them”

Helpful Report

Posted 7 years ago

“Quick service ...not used the product it's for a Christmas present! !!”

Helpful Report

Posted 7 years ago

“After a huge mix up with dpd/hermes, I rang ciate to let them know i had not received my parcel despite it supposedly being signed for My order was promptly despatched again via royal mail to a friend's address. I love my new sparkly lipsticks, particularly the whisper. I'll be ordering again soon. Thank you.”

Helpful Report

Posted 7 years ago

“Amazing offer on December calendar. Really looking forward to sharing with all the girlies in my family. Thank you.”

Helpful Report

Posted 7 years ago

“Absolutely love the Ciate glitter flip lipsticks. They are amazing. The colours are fabulous and they are really long wearing. I have purchased two now and I love them both. I keep looking at getting another colour as I love them that much. One of the best lipsticks I have ever purchased. Ciate dispatched them quickly as well and they arrived the next day. They both arrived well packaged as well. Cannot praise the company or their products enough. Highly recommend purchasing one of their glitter flip lipsticks. You will not regret it ❤️”

Helpful Report

Posted 7 years ago

“Lovely set of lipsticks.just wish id waited a few more days as they went to half price.”

Helpful Report

Posted 7 years ago

“Actually awful! Because you failed to deliver my product with your next day delivery I STILL don't have it. You've ruined my wedding anniversary gift to my wife. Your response of giving me my next day delivery fee back was an utter disgrace and I will probably never trust your company to fulfill an order again. I'm furious!”

Helpful Report

Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews