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Citizen Wolf Reviews

4.8 Rating 542 Reviews

97 %

of reviewers recommend Citizen Wolf

Company Reviews

Product Reviews

4.8

Based on 542 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Email:

howl@citizenwolf.com

Location:

65 Marrickville Rd,
Marrickville
New South Wales
2204

Citizen Wolf 5 star review on 20th October 2023

Citizen Wolf 5 star review on 14th October 2023

Citizen Wolf 5 star review on 29th January 2023

Citizen Wolf 5 star review on 29th January 2023

Citizen Wolf 5 star review on 10th September 2022

Citizen Wolf 5 star review on 10th September 2022

Citizen Wolf 5 star review on 10th September 2022

10

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The t-shirt feels great, it's properly made and fits perfect! I love how they send it to try on and give the opportunity to adjust if needed. I thought about buying one for a long time, and I'm glad I did! Will definitely buy more from Citizen Wolf.”

Posted 2 months ago

“I’ve been buying Citizen Wolf T shirts for three years now and still love them! The range of colours is great and they last forever. They evenchanged the hemline for me from curved to flat”

Posted 2 months ago

“The perfect back-to-work uniform! I can wear jeans and a t-shirt but still feel like a professional”

Posted 2 months ago

“Very comfortable fit”

Posted 2 months ago

“They're pretty good, loved the tees they've made”

Posted 3 months ago

“Excellent material and always a good fit; the dispatch and shipping is nice and quick too. Seems like quite a well-run social enterprise.”

Posted 3 months ago

“Quality on first inspection and first wear seems great. A nice design with a pocket. The 'magic fit' is good around the chest and shoulders but seems to have missed its mark a little around the neck (a bit wide/loose) and around the stomach & waist (a bit loose and 'flappy). I will give it another try and see if the magician can wave the wand a little more in these other places! :-)”

Posted 3 months ago

Hey Tony, Thanks for your feedback! Our Tees come with a Perfect Fit guarantee. So, we're happy to remake your Tee, based on your feedback. Please reply to the fit confirmation email we sent you, or go directly to our alterations page at https://www.citizenwolf.com/pages/alterations. Alternatively, you can email us at howl@citizenwolf.com with your request, and we'll get on to your alteration ASAP 🙂

Posted 3 months ago

“Great company, very easy to deal with.”

Posted 3 months ago

“To have custom-made t-shirts made with such a choice of colours and high-quality fabrics is a fantastic concept. The concept is matched by the reality - love my 4 summer T's, and will be ordering the winter versions soon.”

Posted 3 months ago

“Good service.”

Posted 3 months ago

“The tops are excellent quality and fit perfectly!”

Posted 3 months ago

“I purchased a gift card from the store for a friend who bemoans the poor fit and lack of ethical clothing alternatives for the humble Tee. She is thrilled and can't wait to come in and select colour and style and get the fit right. Love what this business is about and the quality of your products!”

Posted 3 months ago

“As always I am delighted to say how excellent I find my new crew from CW . I recommend CW to all of my friends”

Posted 3 months ago

“I requested a custom tee with short sleeves and a boat neck. I am always looking for tops with boat necks, and can never find them. I’m so happy with my top which is just what I have been looking for!”

Posted 3 months ago

“Absolutely perfect fit Stays the same wash after wash”

Posted 4 months ago

“I’m not one to write anything negative about anyone, so I will just say that for the first time since buying Citizen Wolf clothing, this latest experience has been the poorest with performance. Don’t get me wrong, your staff are lovely, but from the very initial purchase where I could not get the required discount for 3 items because I used my $50 birthday voucher things went backwards. I was also unable ,at the shop outlet , to use a $50 pre paid credit card to offset the purchase. Then I specifically asked to change the delivery address from my old work place. And yes, that’s where the 1st T Shirt went.. then I was asked to ring them and send it naxk( not exactly correct protocol). After a follow up email back to your company I was told they had been contacted and it would be taken care of. Still Two or more weeks later, I had to email again as the still have not received it. Not sure if it was cut again or it finally got returned, but it did eventually arrive. This was 6 weeks from purchase Now 8 weeks later I’m still waiting for the final two. I do appreciate things can go wrong and I don’t want the staff to cop to much blame, but would anyone be happy with this experience? Hopefully it arrives, from what was a birthday gift to myself, now for Christmas. Regards David”

Posted 4 months ago

Hey David, Thanks for your feedback. Your remaining Tees are completed and will be posted via Express Post, tomorrow. As is generally the case with discount codes, you can only apply 1 code per purchase. Customers are welcome to contact us, if they have any issues with discount codes and we are happy to make adjustments, if needed. As we mentioned in our previous email correspondence, we're so sorry that you're Tees went to your old address, and that it took time to try and retrieve the items. That's why we sent you a $30 Gift Card to apologise and say thank you for your patience. Often people know who best to contact at their previous address, so it can be quicker for them to reach out. However, we were happy to contact your former workplace, and we tried on multiple occasions to see if the garments had been or could be returned. Our garments are all custom-made, and our ethos is all about sustainable practice, through minimising waste and reducing our carbon footprint. So, we were trying to get your original garments to you. Of course, we were happy to remake them, when that wasn't possible. We're sorry again, for the delay, and we appreciate you taking the time to give us your feedback.

Posted 4 months ago

“Amazing service, great quality and fits perfectly”

Posted 4 months ago

“Great service and perfect fit after some tweaks”

Posted 4 months ago

“I love my magic fit tee, wearing it now! I wanted tshirts that would look professional for work and the short crew is perfect. I'm really glad I provided my measurements though, because while the magic fit nailed some of them perfectly, it was off on one or two.”

Posted 4 months ago

“Finally, a T-shirt that fits perfectly and flatters. My first one was efficiently and professionally fitted to my shape. I was so pleased and so lacking in good fitting Ts, I ordered five more!”

Posted 4 months ago

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Citizen Wolf is rated 4.8 based on 542 reviews