I’m not one to write anything negative about anyone, so I will just say that for the first time since buying Citizen Wolf clothing, this latest experience has been the poorest with performance. Don’t get me wrong, your staff are lovely, but from the very initial purchase where I could not get the required discount for 3 items because I used my $50 birthday voucher things went backwards. I was also unable ,at the shop outlet , to use a $50 pre paid credit card to offset the purchase.
Then I specifically asked to change the delivery address from my old work place.
And yes, that’s where the 1st T Shirt went.. then I was asked to ring them and send it naxk( not exactly correct protocol). After a follow up email back to your company I was told they had been contacted and it would be taken care of. Still Two or more weeks later, I had to email again as the still have not received it. Not sure if it was cut again or it finally got returned, but it did eventually arrive.
This was 6 weeks from purchase
Now 8 weeks later I’m still waiting for the final two.
I do appreciate things can go wrong and I don’t want the staff to cop to much blame, but would anyone be happy with this experience?
Hopefully it arrives, from what was a birthday gift to myself, now for Christmas.
Regards
David
1 year ago
Citizen Wolf has a
4.8
average rating
from
613
reviews