Citrus Cleaning Supplies Reviews

4.6 Rating 692 Reviews
89 %
of reviewers recommend Citrus Cleaning Supplies
4.6
Based on 692 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Citrus Cleaning Supplies Reviews
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Phone:

03300 537662

Email:

support@citrus-cleaning-supplies.co.uk

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A Total disgraceful service from start to finish .Extremely rude member of staff that spoke about my non delivery . I then waiting in all day for a new delivery and it did not arrive . I was told it had been returned to sender as the order had been mixed up avoid this company very unprofessional !!!
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Posted 3 months ago
My order was placed on the 2nd of January.hqving received no contact by the 12th I called to see where my order was. I received a call back assuring me I would get my delivery by the 16th. Still waiting. Avoid!!!!
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Posted 1 year ago
Possibly the slowest shipping for the highest of prices. Very poor. Still waiting over a week later and nothing, finally on their way. Would not recommend due to poor shipping times, could have got the same from China quicker. I could have walked and got them sooner. Pathetic. Will not use again
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Posted 1 year ago
Items not delivered. No response to emails🤷🏼‍♂️.
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Posted 1 year ago
The machine was faulty and Citrus couldn't help so they referred me to Osprey directly and they managed to rectify the issue within 24 hrs.
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Posted 1 year ago
I wrote in my email
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Posted 1 year ago
Awful service, won't use again
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Posted 1 year ago
ordered 1 June now 15th June still not received the goods no comunication had to chase and they say they are out of stock.
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Posted 1 year ago
Still haven’t received our order!
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Posted 1 year ago
Took my order and nothing arrived when i contacted you the order had been cancelled without letting me know. Very poor will not order again.
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Posted 2 years ago
I've paid for 2 dispenser napkins exactly 1 month ago and until today I've just received 1 box..... Customers service said that will call us back to update ....never call back. I will never buy again from this company.
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Posted 2 years ago
Waited over 2 weeks for a part, customer not happy, wont buy from here again
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Posted 2 years ago
I was charged nearly quadruple the correct price and I'm still waiting for the refund I was promised
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Posted 2 years ago
2 weeks it took to deliver my products I had to email to find out what was going on only to be told they were awaiting stock it would have been nice to have been informed or told the products were out of stock before I purchased
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Posted 2 years ago
I DONT WANT TO GIVE ANY STAR BUT I HAVE TO CHOOSE ONE OPTION. THEY ARE SELLING PRODUCTS THEY DONT HAVE. JUST A DROPSHIPPER COMPANY.
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Posted 2 years ago
Sold items not in stock and no real idea of delivery.
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Posted 2 years ago
The fogging machine I purchased was delivered faulty, it was returned to Citrus the same day, at my expense, and as I understand distance selling laws its the seller who is responsible for faulty goods return charges, not the purchaser. I was not given any refund and my emails ignored. Very poor customer service. I will not purchase from them again.
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Posted 2 years ago
have not received order and your asking for a review. give me back my money.
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Posted 2 years ago
Very disappointed I had to buy a replacement hoover after 10 months.
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Posted 2 years ago
Poor service, cheap quality products. Ordered and paid online, delivery turned up few days later with half the items missing, two weeks later still no goods. Had to chase for refund.
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Posted 2 years ago
Citrus Cleaning Supplies is rated 4.6 based on 692 reviews