City-Airport-Taxis.com Reviews

4.8 Rating 1,086 Reviews
97 %
of reviewers recommend City-Airport-Taxis.com
4.8
Based on 1,086 reviews
Customer Service
Communication Channels
Telephone, Email
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Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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Used this company in belgium two times. Overall i was basicallly satisfied but some issues did arise. When we were picked up at brussels train station the driver was not waiting at the arrivals area as the confirmation email stated. I had to call and was told to meet him at Sams bar, why wasn't this in the email? The driver was a few minutes late. When we were picked up at our hotel in bruges the driver was 15 minutes late and when we arrived in brussels and i asked to pay with my credit card he at first refused. He said that had i paid online i could pay with a credit card, not to the driver. I told him that is not what the web site said, he said he does not control the web site, and he finally relented and charged me an extra 3% using my credit card. I have used other car services that were better organized and always on time
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Posted 9 years ago
Easy to book and price is reasonable for a door to door airport service. Company calls if they are stuck in traffic and checks if your flight is delayed. Overall good service.
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Posted 9 years ago
It should be possible to pay with a creditcard in all your cars.
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Posted 9 years ago
Easy to book, reasonable price, good service. Recommended!
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Posted 9 years ago
Arrived a little late. The "Man in the white jacket" was somewhat disorganized.
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Posted 9 years ago
An excellent way to land in Brussels City Centre from a rather obsolete Zaventem
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Posted 9 years ago
Everything was OK except when we had to find the taxi driver when we arrived. It was very hard to contact with him and not knowing the airport or the city, it was even more difficult.
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Posted 9 years ago
Great service, flexibility and quality.
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Posted 9 years ago
My family was late to get out from the customs however, the driver was really patient for waiting for us.
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Posted 9 years ago
I gave my pro credit card foot print when booking on line. I have selected option to pay to the driver. I expected to have flexibility to pay by credit card to the driver Unfortunately not, it is a pain to go to cash machine with the driver. Please clarify your option details on the web. Thanks. Best regards, Benoit M.
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Posted 9 years ago
Good service, just in time worked put pretty well! I will surely use them again.
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Posted 9 years ago
Very organised - the driver was waiting for us when we landed (even though we were a bit late) - picked us up a week later at the hotel exactly when agreed. Perfect service and recommendable.
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Posted 9 years ago
A good service for a good price. No problem at all. Very simple to arrange the transport and we had very good -up to date- information.
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Posted 9 years ago
We had a delay of 1 h but the taxi still wait ! We didn t know that we had to share a taxi with other people, but it was ok
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Posted 9 years ago
The driver who took us back to the airport didnt smell good.
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Posted 9 years ago
Slightly hard coming out of airport but otherwise very good.
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Posted 9 years ago
Prompt, friendly service and good vehicle, however there were slight issues with finding the location and seatbelt.
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Posted 9 years ago
minpunt: we hadden gereserveerd en er kwam geen taxi opdagen. We hadden wel een boekingsnummer én e-mail bevestiging. pluspunt: werd telefonisch snel opgelost en na een 15 min hadden we wel een taxi. Conclusie; toch tevreden
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Posted 9 years ago
On time, good communication by text ahead of time. Note if you are dropping off at more than 1 terminal there is an extra charge which is fair enough but not stated on website.
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Posted 9 years ago
Very efficient. Smartly dressed drivers and timely arrival. They didn't always speak English however which was a slight barrier when we got stuck in a traffic jam and I was worrying about getting to the airport in time
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Posted 9 years ago
City-Airport-Taxis.com is rated 4.8 based on 1,086 reviews