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City-Airport-Taxis.com Reviews

4.8 Rating 1,086 Reviews

97 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

4.8

Based on 1,086 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 27th September 2023

City-Airport-Taxis.com 5 star review on 13th May 2022

Massimo Vaccaro

City-Airport-Taxis.com 5 star review on 29th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good apart from the fact we cold not find out driver when we arrived at the airport. He was sitting in his car with my name on his ipad but we did not see him. I rang the office to say he was not there but they told me he would be there in a few minutes so we waited and waited. Eventually he got out of his car and asked for our name, would have been helpful if he did that in the first place or if the office had told us he was already there we would have checked all the waiting taxis again!”

Posted 9 years ago

“The booking took some time to receive confirmation but it did finally come. The driver was right on time and professional. Overall, happy with the service particularly that it was our first time using the service.”

Posted 9 years ago

“We had to wait a while before being transported. The drive and the driver was very good. We weren't impresses when not being dropped off at the hotel as it was quite a distance to walk with heavy luggage.”

Posted 9 years ago

“Good taxidriver but he should have a best gps”

Posted 9 years ago

“Everything worked very smoothley. The only negative thing was that the driver did only accept payment by cash. No information about that when booking.”

Posted 9 years ago

“The driver was waiting as we reached arrival area. Very friendly guy, pitty doesn't speak English. The car was clean and the trip to hotel was fast. We would book this taxi service again.”

Posted 9 years ago

“Very good”

Posted 9 years ago

“The main weakness – I have not got the invoice of the payment for the transfer straight away by the driver.”

Posted 9 years ago

“The booking process was very smooth. I had booked a transfer for 14 people with two drops and expected one minibus/coach. Two separate cars turned up which made the process a bit difficult as each driver expected to be paid. Overall the cars were good and the drivers extremely polite and helpful but could have been smoother.”

Posted 9 years ago

“We had the benefit of being met and picked up at Abu Dhabi airport. The driver was really helpful and loaded our bags into the car. The ride was very comfortable to the hotel. However, the return journey could not be undertaken as the vehicle was stuck in a jam due to an accident and we had to find our own taxi to the airport. We are expecting a refund of the cancelled journey.”

Posted 9 years ago

“The service was excellent and courteous both to and from the airport. The only sour note was that although I had been quoted a price of 70 euro online, the driver ran his meter which came to 84 euro and expected that. Was not pleasant for me to start arguing the point. On the return journey I had the same driver, showed him the quote beforehand and he didn't run the meter.”

Posted 9 years ago

“Excellent driver.The driver must Get a much better salary.A top man you should give a new car and a very good salary”

Posted 9 years ago

“Easy to use website and questions are answered. Easy collection at the airport and hotel will be using again.”

Posted 9 years ago

“I book for 8 people not know that my infant son should be counted as 1 adult passenger as well. The driver explained to me that my infant son is required to be in a car seat and I accepted the safety aspect of it. So, the extra 1 passenger had to go to the airport on her own. Please inform future customer of this requirement to avoid miscommunication on declaring the number of passengers.”

Posted 9 years ago

“Good service, on time, and decent prices.”

Posted 9 years ago

“Service was good and efficient. Thanks”

Posted 9 years ago

“Eramos 10 personas y nos distribuyeron en dos taxis, hubiésemos preferido un todos juntos. El resto bien”

Posted 9 years ago

“On time, perfect driver, everything was ok”

Posted 9 years ago

“Professional service and prompt arrival!!”

Posted 9 years ago

“very good service. the pick up at the airport and on the return was very timely. the lady driver was very friendly. And i felt very safe in the car. I would definately would use this service again.”

Posted 9 years ago

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City-Airport-Taxis.com is rated 4.8 based on 1,086 reviews