Claims2gain Reviews

Name: Claims2gain
Rating: 4.35

4.4 Rating 446 Reviews

86 %

of reviewers recommend Claims2gain

Company Reviews

Questions

Metrics

4.4

Based on 446 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

07825525087

Write Your review

Tell us how Claims2gain made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Claims2gain 5 star review on 19th January 2017

Claims2gain 4 star review on 24th November 2016

Aileen McAteer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for everything.... Excellent communication with the team.... I have recommend to my friends.... How have already made contact.. Thanks again!”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave a review for us. As a company we pride ourselves on good customer service so it is always appreciated when customers acknowledge this. Remember that for every sucessful person you reccomend to us, you will receive a £20.00 referral fee. Kind regards, Rebecca Adamson Collections officer

Posted 8 years ago

“Great service. Good communication.”

Helpful Report

Posted 8 years ago

Thank you for your review. As a company we pride ourselves on good customer service so always appreciate when this is recognised by our customers. Kind regards, Rebecca Adamson Collections officer

Posted 8 years ago

“Thank you for all your hard work we appreciate what you have done Trevor”

Helpful Report

Posted 8 years ago

Thank you for your review, the team always appreciate hearing when their hard work is recognised. Do not hesitate to contact the office if you remember any further finances that you have taken out in the past. Kind regards, Rebecca Adamson Collections officer.

Posted 8 years ago

“Thank u hardwick for helping us get our ppl we are very happy ppl x”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review, we are all happy to hear that your claim was successful. Do not hesitate to contact the office if you remember any further finance that you have taken out in the past. Kind regards, Rebecca Adamson Collections officer

Posted 8 years ago

“Thank you so much to the hard wick group in recovering my ppi money. My husband and I have had many claims recovered which i know at times may have been difficult but have all been successful.”

Helpful Report

Posted 8 years ago

Thank you for your review, we are happy that we could help with the process of claiming your money back for you. If you think of any other finances that you have taken out in the past then do not hesitate to contact us, we will be happy to help. Kind regards, Rebecca Adamson Collections officer.

Posted 8 years ago

“I did read the "small"print And knew your charges were what I consider extortionate but as your representative was " certain" that the information on your database was correct dispite my concerns I went ahead, well it turns out that the big loan had no ppi but my old Barclay card did have! Apart from your charges the time it took to get answers was unbelievable Emails for update on progress to your representative went unanswered until I contacted your customer care complaints dept I almost contacted the finacial regulator I was so frustrated. Also I lost count of the phone calls badgering me for the form to be returned and I found the tone of the final invoice demanding and threatening.”

Helpful Report

Posted 8 years ago

Thank for taking the time to leave a review Mr Westacott, and thank you for taking the time to speak with me it was a pleasure. Kindest regards Kylie Operations Director.

Posted 8 years ago

“I felt that I was hassled for paying my invoice ! Will not fall for this again a big chunk of my money taken by you !”

Helpful Report

Posted 8 years ago

“Good service, but should have read the small print re the 30 per cent charge on successful claim, got fed up of being hassled for payment of invoice which I did inside 14 days”

Helpful Report

Posted 8 years ago

Thanks for the review, with regards to the small print we are very transparent with regards to fees charged. We have to be because of the regulators, even if you don't read the small print this is explained on the initial call in full. I appreciate that sometimes it is a lengthy call and it's easy to forget what has been said. I am glad you have been successful and we have taken on board your comments. Kind regards, Rebecca Adamson Collections officer.

Posted 8 years ago

“Thank You to the Hardwick team for a speedy recovery of my PPI claims...there is still more to come but thank you all for your hard work in recovering my money,”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review, we always appreciate hearing when clients are happy with the service that they have received. Hopefully the next time we contact you it will be with more good news. Kind regards, Rebecca Adamson Collections officer

Posted 8 years ago

“Thank you Hardwick for handling my claim. I am very satisfied with Hardwick customer service and the management of PPI claim. I am happy to recommend Hardwick for PPI Claims.”

Helpful Report

Posted 8 years ago

Thank you for leaving a review, we pride ourselves on good customer service so always appreciate hearing when clients are happy with the outcome of their claim. For every successful person you recommend to us, you will receive a £20.00 cheque. Kind regards, Rebecca Adamson collections officer.

Posted 8 years ago

“all I can say is a BIG THANK YOU to Hardwick Financial Solutions Ltd for helping me with my claim for ppi they've made my life a little bit easier and again thanks to all at Hardwick ????????????”

Helpful Report

Posted 8 years ago

Thank you for your kind review, we always appreciate hearing when client's are happy with the service we provide. We're really happy that we could claim your money back for you and hopefully the same will happen with your other claims. If you remember any other finances you want us to look into then do not hesitate to contact us. As soon as we have any update on your on-going claims we will be in touch. Hopefully with some good news. Kind regards, Rebecca Adamson Collections officer

Posted 8 years ago

“Very Happy ????”

Helpful Report

Posted 8 years ago

Thank you for your review. If you remember any other finances you have taken out in the past, do not hesitate to contact us. Hopefully we can then get some more money back for you. kind regards, Rebecca Adamson collections officer

Posted 8 years ago

“Gratefull for your president care”

Helpful Report

Posted 8 years ago

Thank you for your review. We all appreciate hearing when client's are happy with the outcome of their claim. Don't forget that for every successful person you recommend to us, you will receive a £10.00 cheque. If you remember any further finances you have taken out in the past, do not hesitate to call the office. Kind regards, Rebecca Adamson Collections officer.

Posted 8 years ago

“Very efficient, no complaints whatsoever. Pleasant and very competent staff.would recommend.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review. Our staff always appreciate hearing their hard work is appreciated. We pride ourselves on good customer service. Remember that for any successful person you recommend to us you will receive a £20.00 referral cheque from us. We are happy we could re-claim your money back for you. Kind regards, Rebecca Adamson collections officer.

Posted 8 years ago

“Hardwick sent the invoice before they sent the cheque then continued to bombard me with texts phone calls and emails asking me to settle the invoice even though I explained the above and told them when the cheque would be cleared”

Helpful Report

Posted 8 years ago

Thank you for leaving a review for us. Your comment's help us to improve our customers journey with us. It is standard procedure that we forward our client's an invoice before they receive payment. This is so that the client is fully aware of our fees and what is owed to us before they receive the money themselves. We follow procedures and guidelines when contacting client's for payment's. We can usually identify when banks issue payments by following trends. It appears in your case that they took longer to issue your refund than they usually would. Kind regards, Rebecca Adamson collections officer.

Posted 8 years ago

“Efficiency and politeness”

Helpful Report

Posted 8 years ago

Thanks for the review, Glad you decided to use our services and were successful. If you have anything else for us to investigate then do not hesitate to contact us. Kind regards, Rebecca Adamson Collections advisor

Posted 8 years ago

“Dealt with everything from start to finish. Only problem I had was they would send a letter and chase the reply the following day, even though the letter would sometimes arrive a few days later.”

Helpful Report

Posted 8 years ago

“There was a delay with the payout to me but Rebecca kept me informed and the money was duely put into my account. Hardwick has been very good to me and would not hesitate to recommend then to anyone Thankyou”

Helpful Report

Posted 8 years ago

Thank you for your review, we really appreciate you taking the time to leave one. Despite the delay from the bank we are happy we could help claim your money back for you. Remember that for every successful person you recommend you will receive a £20.00 referral cheque from us. Kind regards, Rebecca Adamson, Collections officer.

Posted 8 years ago

“Did not know I had Ppi they made it very easy to do staff very friendly”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review. This is the case with a lot of our clients, they were also unaware that PPI had been attached to their finance. We are happy that we could claim this back for you though. Don't forget to recommend us to any family or friends that have taken any finances out in the past. They may also have unknowingly been paying it! Kind regards, Rebecca Adamson Collections officer.

Posted 8 years ago

“Excellent communication, staff very informative & helpful, straight forward & impressive after care service.”

Helpful Report

Posted 8 years ago

Thanks for the review, I will pass on your kind words to all the staff. Kind regards Kylie Operations Director.

Posted 8 years ago

Claims2gain is rated 4.4 based on 446 reviews