Claire's CraftHouse Limited Reviews

Name: Claire's CraftHouse Limited
Address: Unit 71, Greendale Farm, Burton Road, Elford, Tamworth, Staffordshire
Rating: 4.93

4.9 Rating 2,128 Reviews

99 %

of reviewers recommend Claire's CraftHouse Limited

Company Reviews

Questions

Metrics

4.9

Based on 2,128 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Claire\'s CraftHouse Limited Reviews$

Visit Website

Phone:

0121 308 7828

Email:

hello@clairescrafthouse.co.uk

Location:

Unit 71, Greendale Farm,
Burton Road, Elford,
Tamworth
Staffordshire
B79 9DJ

Write Your review

Tell us how Claire's CraftHouse Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Claire's CraftHouse Limited 5 star review on 9th January 2023

Suzanne Wilkinson

Claire's CraftHouse Limited 5 star review on 6th January 2023

Aron Singleton-Hill

Claire's CraftHouse Limited 5 star review on 21st December 2022

Liza Hollick

Claire's CraftHouse Limited 5 star review on 7th November 2022

Louise Jane Chadwick

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased seven reindeer three were lovely but the others were not painted very well. Very disappointed.”

Helpful Report

Posted 6 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi, thank you for taking the time to post a review. We're genuinely sorry to hear that you're disappointed with several of the Reindeers that you recently ordered. Whilst they are designed to have a rustic and distressed finish, we want you to be completely satisfied with your purchase. We welcome having the opportunity to put things right, so will message you privately with some options to get this resolved to your satisfaction. Best wishes, Claire x

Posted 6 years ago

“Product never arrived. Emailed customer service and over 3 weeks later not even a reply or acknowledgement”

Helpful Report

Posted 6 years ago

“Whilst the idea is wonderful £14 for a very small worry box made from cheap wood, a few bits of paper and a cheap fairy charm is not something I would recommend - sorry. I would return for a refund if I didn't need it for a present. I haven't opened the "LOVE" photo holder yet.”

Helpful Report

Posted 7 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Jayne, Thank you for taking the time to post your review - all opinions are greatly appreciated and I value your feedback. I'm genuinely sorry to hear that you felt the Worry Box did not match with your expectations. I always aim to ensure that my product photography and product descriptions provide enough detail so that customers can make an informed choice when buying. I know that you purchased the Worry Box as a gift and I hope that the recipient finds that it brings them some comfort as a coping technique. I will be in touch with you soon to address the issue that you've raised. In the meantime, thank you again for your custom and honest review. Best wishes, Claire x

Posted 7 years ago

“The idea of the worry box is lovely but I was disappointed when it arrived. It wasn't what I expected. The colours on top of the box were very bland and dull plus the size was very small. Not very happy with it.”

Helpful Report

Posted 7 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Caroline, Thank you for your comments and for taking the time to post your review. I'm extremely sorry to hear that you're dissatisfied with your purchase and that it didn't meet with your expectations. I always ensure that I provide detailed and accurate product photography and descriptions to enable customers to fully appreciate the size, colours and messages used in the Worry Box collection. I will be in touch with you soon to address the concerns that you've raised. Again, thank you for taking the time to post a review and for your custom. Best wishes, Claire x

Posted 7 years ago

Claire's CraftHouse Limited is rated 4.9 based on 2,128 reviews