Claire's CraftHouse Limited Reviews

Name: Claire's CraftHouse Limited
Address: Unit 71, Greendale Farm, Burton Road, Elford, Tamworth, Staffordshire
Rating: 4.93

4.9 Rating 2,128 Reviews

99 %

of reviewers recommend Claire's CraftHouse Limited

Company Reviews

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Metrics

4.9

Based on 2,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Claire\'s CraftHouse Limited Reviews$

Visit Website

Phone:

0121 308 7828

Email:

hello@clairescrafthouse.co.uk

Location:

Unit 71, Greendale Farm,
Burton Road, Elford,
Tamworth
Staffordshire
B79 9DJ

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Claire's CraftHouse Limited 5 star review on 9th January 2023

Suzanne Wilkinson

Claire's CraftHouse Limited 5 star review on 6th January 2023

Aron Singleton-Hill

Claire's CraftHouse Limited 5 star review on 21st December 2022

Liza Hollick

Claire's CraftHouse Limited 5 star review on 7th November 2022

Louise Jane Chadwick

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some transfers costing £15. Expected them to be decent quality but disappointed with the way they went on. Tried different surfaces and followed the instructions but they looked cheap and didn't adhere well. Very disappointed with them.”

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Posted 2 years ago

“The service from Claire’s craft house was fine. I Ordered a couple of Dixie Belle paints, and was very disappointed. The sage green was a sludgy grey, almost identifical to the linen colour ordered, neither had any resemblance to the paint chart. I doubt I’ll bother ordering any dixie belle paints in the future.”

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Posted 2 years ago

“The service from Claire’s Crafthouse is excellent. As I’ve never used the Fusion paints before I bought a sample pot to try. I tried on an old photo frame and it performs well. But thank goodness I did! The colour charts bear little resemblance to the paints. I’m eager to embark on a project but not sure how to overcome this.”

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Posted 2 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi there, thank you for the time taken to review our services. We do have true-to-colour Fusion cards available on the website, but our team is also always very happy to help if you're struggling with colour choice - please contact us on 0121 308 7828 and we will be happy to help you. Best wishes, Claire's CraftHouse Team

Posted 2 years ago

“I love the product, although I have found some patterns aren’t great, eg the shoe pattern doesn’t fit together. I also find the website isn’t very user friendly. I understand I am a novice (at both) therefore my feedback is subjective”

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Posted 2 years ago

“I ordered the colour chart and have tio have o say I'm very impressed with the colour.r chart. carnt comnebt yet on the paint as I haven't used it yet .looking forward to buy and using the product .I brought a tv unit in dark wood 16 x10 inches took the centre shelf out sanded down to turn into shoe storage for the Hall way”

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Posted 3 years ago

“Takes over a week for delivery.”

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Posted 4 years ago

“Quick delivery, however disappointed with the ‘clear’ wood finish by fusion mineral paint which turned our lovely chest of drawers bright orange... Won’t be buying their products again.”

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Posted 5 years ago

“Liked the colour and look”

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Posted 7 years ago

“Quick delivery and quality paint, my only issue was the paint was not the same colour of grey as shown on chart and sample sent and was more of a duck egg blue than silver grey.”

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Posted 7 years ago

“Very easy to paint with goes a long way”

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Posted 7 years ago

“bought some chalk paint wasn't very happy with the finish i've used chalk paint before but not with wax in maybe that was why wouldn't buy again but bought some sealer which was very good”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Joan, thank you so much for taking the time to review - I'm sorry to hear that you didn't achieve the finish you wanted with the paint but pleased the sealer met expectations. Best wishes, Claire x

Posted 8 years ago

“The delivery was quick but the product was considerably smaller than it looked in the picture.”

Helpful Report

Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Sally, thanks so much for taking the time to provide feedback on your purchase - it is very much appreciated and helps enormously with our operational and product development. I'm sorry that you were disappointed with the size of the item, however size and scale are actually very difficult to show in product photography, hence we do include as accurate a description as possible in the product details, along with all the product measurements. We have taken on board your observations - thank you once again for sharing them, best wishes, Claire x

Posted 8 years ago

“Snowman was very nice but smaller than I thought so in reflection of the price I felt was a little steep”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Lisa, thank you for taking the time to provide your feedback - it's greatly valued and appreacited, and it helps us to improve our customer service. I'm sorry to hear that you were disappointed with your purchase though. I do provide size information for all products, but I strive for 100% customer satisfaction so I will contact you directly as soon as possible to see what can be done to address the point you raised. Best wishes, Claire x

Posted 8 years ago

“Lovely product ideas but the dream catcher box is MUCH smaller than it appeared in the picture and both prodcuts seem very flimsy and unfortunately cheap. Feel bad writing something negative because the products are sweet but was quite surprised on receipt of them as the pictures are amazing ????”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Beverly, Thank you for taking the time to post your review - I value all feedback and I'm genuinely sorry to hear that you felt the Worry Box did not match with your expectations. I always aim to ensure that the product photography and product descriptions on the website include dimensions and other details so that customers can make an informed choice when buying. I hope that the Worry Box is at least providing its recipient some benefit for its intended purpose. Customer satisfaction is my top priority and I will contact you directly to address the issues that you've raised and do my best to resolve them for you. In the meantime, thank you again for your custom and honest review. Best wishes, Claire x

Posted 8 years ago

Claire's CraftHouse Limited is rated 4.9 based on 2,128 reviews