Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.44

4.4 Rating 3,048 Reviews

87 %

of reviewers recommend Classic Firearms

Company Reviews

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Metrics

4.4

Based on 3,048 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to go through helpful with f.F.L I would definitely order from classic again”

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Posted 1 year ago

“Why to convoluted during check out. I'm trying to make an impulse purchase.”

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Posted 1 year ago

“Classic has everything you’ll need to be a gun owner. They have great prices across the board and sales/specials that can’t be beat! I buy all my guns on line and never had a problem with shipping nor with my purchase’s! Classic is one of the best on-line companies I’ve ever had the pleasure working with!”

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Posted 1 year ago

“Great company to order. I’ve been buying from them for 9 years”

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Posted 1 year ago

“Always good deals gets shipped fast great place to shop”

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Posted 1 year ago

“Easy to Order”

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Posted 1 year ago

“I ordered a Savage single shot .22 LR rifle shipped to my FFL. When it arrived it turned out to be Savage's single shot .22 SMOOTHBORE. It had the warning right on the barrel, .22 Shot Cartridges Only". That wouldn't do me any good so I called Classic and arranged to return it. By then they were out of the item I wanted but they charged me $28.00 restocking for something that wasn't my fault. Plus I am out return shipping costs.”

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Posted 1 year ago

“Ordered from them. Package was in transit and then never came. I wrote and checked out reviews and a lot of reviews said the same thing. I dug deep and then played hardball. They ship lesser products, let them get caught up in the USPS, in which somehow the package gets damaged and then returned to sender, in which is turned over to insurance pay out. They repackage it and do it again. You as a customer they do not care about. In fact they do not care about these reviews either. For me, I got ahold of the people where package was in holding and they said it was damaged. I wrote the company to tell them I am going to let it out and they ended up sending me the damaged package. It was not what I ordered. It was a cheaper version of the 9999mm I ordered. Said keep it, it's on us. WOW, just wow. They know who I am, trust me, lol....”

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Posted 1 year ago

“Excellent price,fast service for a gun that I could not find available anywhere else!”

Classic Firearms 5 star review on 10th March 2024

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Posted 1 year ago

“Will never shop with this company again. Package got lost in the mail and got nothing but the runaround with this company!! And this was after I bought the shipping insurance. What a joke better off going to a pawn shop.”

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Posted 1 year ago

“Tokarev 12P Shotgun I paid, $310.59 to Classic Firearms. What I was refunded was $265.24. So why did you, CF, reduce my refund by $45.35? Remember, you are the ones who sent me an unreliable firearm - that I could not fire. Your vendor is responsible for quality and any shipping or other costs. So again, why are you charging me? Because I received unreliable/unsafe products from you?”

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Posted 2 years ago

“They have horrible customer service. I don’t know what the heck is going on with this system I ordered some parts one had to go to FFL and Laura had to go to an FFL all the other part for marked ship to me shipped to my home address or magazines and AR lower parts. They couldn’t find that package because it wasn’t attached to the Firearm it was so hard for me to get any kind of communication. They were just rude and there was this one female that was just indignant. I got worse the three other boxes to show shipped, but she didn’t put tracking on which I paid for I insured I did all these things and still they wouldn’t refund my money. So buyer beware I wouldn’t recommend these dudes at all. They’re better prices on the Internet.”

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Posted 2 years ago

“Merchandise is fair but DO NOT "finance" it is a lease. I am paying $3200+ for guns I bought which actually cost a little over $1400. Rip off. I am paying $135.18 a month for 24 months then have to pay another $208 or I don't own anything.”

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Posted 2 years ago

“Placed order 4 days ago so far and still hasn't even been put in mail. Called and they have no good reason.”

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Posted 2 years ago

“I received my model 68 Winchester rear sight 2 days after I placed the order, exactly as described. I couldn't be happier.”

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Posted 2 years ago

“My husband bought 3 AR15 tek mats, paid for the insurance, the product showed as delivered, but it wasn’t at our address. We contacted the post office but in the meantime reached out to customer service via email. My husband explained we hadn’t received our package, hadn’t heard back from the post office, and explained he paid for insurance. Jay explained that the package was transferred to USPS, the insurance didn’t cover that package any longer. That’s a bogus answer. So we are out money and without our package. Their customer service is horrible and they keep giving us the same answer. A reputable company should try and make it right. I would give 0 stars if I could.”

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Posted 2 years ago

“Purchased an item on 12/28, and on 1/6 received a cancellation and credit due to a "inventory discrepancy". Disappointed to put it mildly. CF needs a better inventory control system (apparently). An "inventory discrepancy" should never be a reason to take funds, commit to a delivery, have the customer work with his FFL, have delays in responding and getting it shipped, force the customer to call and confirm status, have his FFL call and confirm receipt of FFL, THEN SUDDENLY cancel an order due to a discrepancy in inventory. This has cost me twice the value of the firearm in time and energy to work with my local FFL and CF. I would expect any respectable company to email me with reasons for a delay, then work to secure the firearm at a later date while honoring the sales price even if it comes at a loss to CF. I can understand supply chain issues (even though I would expect CF to only sell items you have in inventory). So...at this point the company initials seem appropriate.”

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Posted 2 years ago

“Do not for any reason but after market parts from Classic Firearms! If you have any issues at all they will hit you with extremely high return shipping fee plus a restocking fee. They will not bend whatsoever, even though they post a YouTube video that is totally misleading on the parts ordered. Also when calling the customer service, they never mention once of the high cost of the return and restock, you don’t know this until they receive it back. Not allowing you to make a decision to try and sell it outright and save yourself $30 plus dollars! Horrible experience with them!”

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Posted 2 years ago

“I live in Colorado where the mag capacity for shotguns is 15 rounds max. Tried buying a shotgun that comes with a 5-round magazine. The website says NO due to my state's 8-round max law. Contacted them and they said yes they would send it because the website is wrong. But then when I asked to do the payments option its not available to me because the only way to bypass their broken website was to order over the phone and that option would no longer be available to me. I asked why should I have to be treated differently because their website is broken and the lady was rude and refused to give me an answer. So now I bought the gun cheaper at Grab A Gun.”

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Posted 3 years ago

“Shipped me a Panzer M4 without a front sight, customer service was useless.”

Classic Firearms 1 star review on 8th December 2022

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Posted 3 years ago

Classic Firearms is rated 4.4 based on 3,048 reviews