Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.41

4.4 Rating 2,773 Reviews

86 %

of reviewers recommend Classic Firearms

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4.4

Based on 2,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a new “hard to find” ak from them after they sent me an in stock notification and they sent it to my ffl. Then ordered ammo a month later and got it after a couple weeks. Can’t complain, slow shipping due to covid was on the homepage. So I prefer them to Atlantic but not as good as primary or palmetto.”

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Posted 5 years ago

“Let me preface my review by saying I am not just a disgruntled customer I am also a profesional GUNSMITH and certified FIREARMS APPRAISER, so I certainly have a leg to stand on here. I purchased a TTC tokarev that was advertised (VERY GOOD TO EXCELLENT) and was at best a low good rating, I sent photo's before sending the gun back which pointed out all the flaws in the gun and why it did not live up to the rating. When I received my refund CLASSIC FIREARMS kept the shipping fee, tax and insurance fee stating that the gun was as advertised. either the staff cannot grade guns properly or they just do not care who they rip off. I purchased another from them which was not as bad as the first, but not as advertised. The most frustrating part is no one in authority will call or e mail me to resolve this. This also is not the first time have had a problem with a used gun from them, I once was sent a gun with a broken slide after paying extra for hand select. The bottom line is CLASSIC FIREARMS customer service stinks, and if you order a used gun from them you will be lucky to get what you paid for. PS They are reluctant to post my review with photo's, my guess is they do not want anyone to see the way they treat customers!”

Classic Firearms 1 star review on 23rd June 2020

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Posted 5 years ago

“Well, if you take someone's money, then the product should be sent in a reasonable amount of time. To sit in the warehouse and it's still waiting picking after 7 days is ridiculous, it didn't take 7 days to take my money, they got another 7 days grace for Covid B.S. and then I'm asking my bank to cancel that money and refund it to me.”

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Posted 5 years ago

“If I didn’t have to highlight a star I wouldn’t. This place sucks. Send one item but not the other when they should have been in the same damn package. No response from CS. This company can GET FKT! Disgrace to the gun community.”

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Posted 5 years ago

“I ordered a box of 1000 rounds, they sent me 50. Since you can’t call, after about a week they responded via email and asked for pictures. A few days after they picture they said they’d give me a refund. Here I am several weeks later with no refund and no response to the emails I’ve sent since then. So, it’s hard to get things done with covid-19, fair enough. But when you take a few hundred dollars off someone that you shouldn’t have, should that push it up the customer service priority list? And okay, you have an “unprecedented” amount of orders and you can’t respond in a reasonable amount of time, fine, why am I still getting 3-4 promotional emails PER DAY? I literally get DOZENS of promotional emails between responses from customer service, if they even respond at all. I don’t normally give bad reviews, but I definitely would not recommend buying anything from this company.”

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Posted 5 years ago

“I ordered 2 firearms almost a month ago an they still have not shipped yet.”

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Posted 5 years ago

“Absolutely DOWN RIGHT CROOKED TO THE MAXIMUM! Bastards! Sent me the wrong Desert Eagle.44 caliber barrel and took 6 weeks after hounding them as they’re using the Covid as a crutch to ‘F around with people so they finally agreed to give me the refund and the Jackass tells me that I was charged a “$50 restocking fee” and they were the ones who sent out the incorrect barrel with the 2 picattiny rail slots instead of the 8 slots? WTF? I have never EVER dealt with such a bunch of dickbags as I have with these clowns in my life ...THEY CAN SUCK A ROW A DICKS!”

Classic Firearms 1 star review on 17th June 2020

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Posted 5 years ago

“I ordered something from here an it literally took 3-4 weeks to send & they’re communicating is bad they don’t keep you up to date on anything. I’ll never order something from here again.”

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Posted 5 years ago

“Ordered a CZ scorpion brace. Status has been "Ready for picking" for two weeks. Email response from customer service said they are looking at 10-15 business days to ship orders. Had I known this before ordering, i.e. if they stated this on the front page of their website I would not be writing this review. Never Again.”

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Posted 5 years ago

“This company is a fraud. I ordered and paid for ammunition months ago. They have not delivered it and will not refund me. THEY ARE THIEVES, LYING SCUM BAGS. Pretty bad way to treat customers.”

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Posted 5 years ago

“I ordered and paid for ammunition months ago, still have not received it. I get an automated reply that they are "working with FedEx to track my order". FedEx indicates that the order was never shipped. THIS OUTFIT IS A FRAUD, LYING, THIEVING SCUM.”

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Posted 5 years ago

“they advertise low price online then charge triple the normal shipping fees this is a dirty trick that I thought was beneath classic arms, I guess I was wrong”

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Posted 5 years ago

“Had to cancel first order due to extended picking time. Placed second order to see if there was any hope. Failed again. Stuck in picking status. Never again..”

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Posted 5 years ago

“Waiting a month and still no firearm I should have read the bad reviews before i bought from them all i get is ready to be picked and shipped buyer beware”

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Posted 5 years ago

“No customer service whatsoever. There emails back are just automatic/pre written. Beyond annoyed. Rather just have my money back at this point. Just plain rude”

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Posted 5 years ago

“Always had great success ordering from them until recently with this pandemic on one order there was a FFL issue and now a month later Jay Jackson big thank you got it taken care of for me and FYI if you're ordering something with a magazine restriction for your state good luck with that i definitely give them one star on that hopefully they update their website to choose a different magazine capacity for restricted States i tried for over 2 months to order firearm even without a magazine and that I had no success with them.”

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Posted 5 years ago

“They delivered one of my magazines an no news on the other. I emailed them barely got a reply back an when you do they just keep giving you the run around. I’m very unsatisfied!!! P****d off is what I an!!!”

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Posted 5 years ago

“The scored a Lee Enfield .303 for me.”

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Posted 5 years ago

“Don't bother trying to contact them . Received my VZ 52 4 days ago. I paid the $25 select best of ten price. They always show the best they have but mine looks like they took the to worst they had and gave me the best of the worst. Rust and grime everywhere. totally shot out barrel with no rifling left,broken safety, and broken magazine spring. I left message as soon as I found the problems and have gotten no response.”

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Posted 5 years ago

“Y'all customers are horrible. You do forget that there is this whole shut down right? Do you really think they were a necessary business that stayed open lol. Anyway i love this company i ordered my magazine about 7 business days ago and received it today. Let me tell you this is the only company who had it in stock and i looked everywhere. The gun manufacture referred me here. I was shocked it came as quick as it did. You people who are waiting too many days remember some places aren't open if its not in stock. Give them some time wow. Yall seem like some jerks who are sitting at home bored because of this corona mess and expect the whole world to keep going round like nothing is happening to them. Anyway i had great service and will be back! Thanks!!!!”

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Posted 5 years ago

Classic Firearms is rated 4.4 based on 2,773 reviews