“I had ordered my daughter's glasses to be made on 24/09/2024. The representative there told me to deliver the glasses on 28/09/2024 but till now I have not received the glasses. I have visited their shop 3 times. There is no reply from their side, they do not make phone calls, my experience has been very bad, I would request someone to get glasses made from them, they only make owls which is their logo.”
“They have machine for eye testing, but never check from machine, as usual read the letters . And in commitment they are really really liars. Never recommend to anyone. Lenskart, is far better than cleardekho.”
“I got 2 frames from clear dekho after 1 month = 1 frame brake from side. Company employee told me these side are not in warranty but at the time of purchase- he gave false commitment related to guarantee change of broken.
Location- Geeta colony Delhi-110031
contact no- 8588820853”
“Very bad build quality frame and their customer service is unsatisfied...
My frame break under 1 month and company can't do anything about it...
Deoria branch🤬🤬”
“West off money
Bcz not good products and quality not purchase this company eyewear. Bcz not supportive team and not warranty back.
Totally bed company . Better then purchase local shop....”
“I ordered two specs for me one photogromatic lens and second ordinary lens..I received both from clear dekho shop sector 9/10 deviding road faridabad.. photogromatic is ok..but simple lens specs line visible in centre..it's looks very bad.all can see it..when you take selfie this deviding line shows in selfie..I call the showroom land line number repeatedly but no body pick the phone .I call customer care number but no anyone pick. Very third class experience with clear dekho.com. I want change my lens properly or refund my money..RAJIV SATYAWAN..MOB NO..9717363680.. SECTOR 55 FARIDABAD.”
“Very poor and disobedient staff. Never stay on their words. I gave an order of a pair last week and still haven't received it. Never picks up calls nor reply to messages.”
“Very poor quality and service by cleardekho. Around 4 months I wanted to give them a try. It was mainly for my parents. I paid around 15k for two specs. Both of them with break-less lens. Initially, they took ages to get them done. They made it and made it wrong. On top of it, they tell us to mould us the way we should wear specs rather than them correcting the defect. With a lot of to and fro, we accepted the fact that they are not going to do anything. 4-5 months down the lane, one of the frame and lens are broken and they now say that we don't cover physical damage. But wait ! wasn't the lens supposed to be breakless ?”
“I have not received the glasses even after 10 days of placing the order. If they are not able to deliver for so long it does not make a difference in the quality of the product.”
“I invested 12Lakhs in #Cleardekho eyewear" franchise by trusting the brand value of the company but after windup due to loss they offer slump value of 3Lakhs for the entire setup including Machines, Stocks, Furniture&Furnishing,etc.. by saying they have not promised anything regarding Buyback in the Termination clause of the Agreement. Their own website mentions "zero" risk on stocks and investment, buyback facility but after windup they ignores the calls and emails. Think 100times before investing your hard earned money.”
