“I ordered two specs for me one photogromatic lens and second ordinary lens..I received both from clear dekho shop sector 9/10 deviding road faridabad.. photogromatic is ok..but simple lens specs line visible in centre..it's looks very bad.all can see it..when you take selfie this deviding line shows in selfie..I call the showroom land line number repeatedly but no body pick the phone .I call customer care number but no anyone pick. Very third class experience with clear dekho.com. I want change my lens properly or refund my money..RAJIV SATYAWAN..MOB NO..9717363680.. SECTOR 55 FARIDABAD.”
“Very poor and disobedient staff. Never stay on their words. I gave an order of a pair last week and still haven't received it. Never picks up calls nor reply to messages.”
“Very poor quality and service by cleardekho. Around 4 months I wanted to give them a try. It was mainly for my parents. I paid around 15k for two specs. Both of them with break-less lens. Initially, they took ages to get them done. They made it and made it wrong. On top of it, they tell us to mould us the way we should wear specs rather than them correcting the defect. With a lot of to and fro, we accepted the fact that they are not going to do anything. 4-5 months down the lane, one of the frame and lens are broken and they now say that we don't cover physical damage. But wait ! wasn't the lens supposed to be breakless ?”
“I have not received the glasses even after 10 days of placing the order. If they are not able to deliver for so long it does not make a difference in the quality of the product.”
“I invested 12Lakhs in #Cleardekho eyewear" franchise by trusting the brand value of the company but after windup due to loss they offer slump value of 3Lakhs for the entire setup including Machines, Stocks, Furniture&Furnishing,etc.. by saying they have not promised anything regarding Buyback in the Termination clause of the Agreement. Their own website mentions "zero" risk on stocks and investment, buyback facility but after windup they ignores the calls and emails. Think 100times before investing your hard earned money.”
“Clear dekho.com service is very bed. Thay are cheater, not fulfilling their commitment. Please don't go to him. They sell defective frames. Very poor customer service.”
“They dont respect their employees
The are cheap and do fraud
They themselves dont knw anything
Please someone teach them marketing
The first ever company who wants 100% conversation like every customer walks in should buy or else ur not a suitable staff”
“bluntly cancel the order and kept my hard earned money....listen i get it you guys lack integrity and are frankly theives but stop assuming that the cstomers only intention in life is to feed you arrongant customer supports ego and keep pursuing for a goddam refund???
haha are you guys that arrogant to pretend to run a business and ?”
“I face problem order specs they ask me to come on Monday when I visit shop on Monday they ask me your specs is not ready yet please come tomorrow and tomorrow on Tuesday they closed their shop and ask me to collect on wednesday.they are so lazy and their service are so cheap normally I got my specs in evening on d same day but they waste my 3 day and I feel cheated please never visit clear dekho shop for specs ever.”
“This is such a waste company with no commitments and sense of responsibility.. no value for some one’s hard earned money and health. I ordered a pair of specs because my doctor asked me to wear specs while working as I was facing issues with my eyesight.. I ordered from Cleardekho, the store keeper told me to collect it tomorrow and pay the complete amount in one go. I payed. Next day when I went to collect the specs, he told me maam its not yet done.
Please come tomorrow, it will be ready. I called next day to ask about it. He disconnected my call and blocked my number and my husband’s phone number too. He never told that the store will be closed on Wednesday on the time of ordering. Also, he started ignoring our callls.
Is this a kind of sevice, u guys are giving.
He gave me commitment that on tuesday, my specs will be ready.
But I have no clue what the hell is going on.”
