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CLEAR Reviews

1.1 Rating 108 Reviews
2 %
of reviewers recommend CLEAR
1.1
Based on 108 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour

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CLEAR 1 star review on 27th April 2025
FrancisOlivia 771 At GMAIL . Com
CLEAR 1 star review on 29th November 2024
Drey Freeman
CLEAR 1 star review on 28th August 2024
Marcos Medeiros
CLEAR 1 star review on 21st August 2024
Anonymous
CLEAR 1 star review on 28th November 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
I travel every week. And every time it surprises me how bad Clear getting worse. They are giving 30 days free memberships to everyone. And their lines are often longer than TSA pre check line. Last time they were only 2 people working for over 100 passengers.
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Posted 11 months ago
Terrible product and support. Have been trying to solve the issue with Linkedin verification for months with no luck hoping that it'll resolve after 30 days of waiting etc. I don't understand how Linkedin can partner with such a useless company to start with. Damaged my view towards Linkedin and cancelling my subscription there because of the horrible experience I had with CLEAR. Linkedin support experience for this issue was awful, too. They tell you to solve it with Clear, Clear does nothing. If you can't provide proper support why would you use a service in the first place Linkedin.
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Posted 11 months ago
LinkedIn uses clearme.com to verify accounts but clearme.com has to text a code to me and since I am Canadian the code won't come through. They asked that I start an account with them but their application only accepts US Zip codes (Remember, I am Canadian)
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Posted 11 months ago
I am ant Atlanta airport. I am A Clear PreCheck person. Waiting in line for 40 minutes. Really unacceptable. About 80 people in line terrible.
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Posted 1 year ago
Absolutely useless service! Line processes much slower than regular TSA. Machines frequently don't work. Not enough staff to actually use all the machines. Because the service is offered free with most credit cards, there are more people in the clear line than in the regular line while the time per person is longer. A lot of smaller airports don't have clear or only have a specific checkpoint that offers clear. Do not recommend!
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Posted 1 year ago
Bad Buisness ethics. Bad Buisness ethics. What a nightmare? We reached Austin aurport 2 hours before our domestic flight thinking we have clear and ore check and there were big waiting lines. Clear lines were long too but we waited thinking it will move faster but not really as they were trying people standing in regular security lines to buy memberships instead of moving the security lines for there own customers. That tells about company ethics as they are trying to take advantage of the situation instead of helping people who have clear. I will drop the membership as i don’t like the attitude and they are not true to there own members
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Posted 1 year ago
This is the worst company ever!! It is so overpriced and not worth one penny!! Their customer service is horrible. All it gets you is to cut in the security line. You will still need to have TSA Precheck. At a busy airport it may save you 5 minutes at the most. They overcharged me for my membership and I fought to have them rectify the situation. They would NOT back down. Apparently the prices went up 2 days before I signed up. The website did not reflect the new prices. I only noticed because of my credit card statement. I just looked at the prices on AMEX website (you get a discount using an AMEX card) and it still reflects the old prices that I thought I was paying. DO NOT PURCHASE CLEAR!!
CLEAR 1 star review on 28th November 2023
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Posted 1 year ago
Haven’t had any luck with family pass. 2x now. Wife had issues today and she is the main on account. Think we are going to cancel
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Posted 6 years ago
CLEAR is rated 1.1 based on 108 reviews