Cleveland Containers Reviews

Name: Cleveland Containers
Rating: 4.66

4.7 Rating 1,790 Reviews

92 %

of reviewers recommend Cleveland Containers

Company Reviews

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Metrics

4.7

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 005 5666

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Cleveland Containers 5 star review on 5th October 2022

David Harker

Cleveland Containers 5 star review on 6th September 2022

Andy

Cleveland Containers 5 star review on 31st August 2022

Alister Mclean

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma Thompson was our point of contact and helpful all through the process”

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Posted 7 years ago

“every department helped in the ordering of the containers an easy task and kept us informed. delivery on the day was excellent and driver very helpful. only problem was told delivery would be Tuesday and tried to deliver monday without warning and when you get a phone call message left to say wilk be with you shortly and nobody available it was a bit annoying as at work and unable to pick message up”

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Posted 7 years ago

“I selected acceptable, wouldn’t say I was happy, what I ordered and payed for isn’t what I received,”

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Posted 7 years ago

“Quick delivery although didn’t arrive in time window. Very good delivery staff.”

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Posted 7 years ago

“Great customer service,rates and a can do approach.”

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Posted 7 years ago

“Polite and friendly service”

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Posted 7 years ago

“I'm a small operator who needed a flatpack container for my business but despite being a one man band the level of service was exceptional, they even helped me take the panels of the pallet and load them into my livestock trailer which was too small for the forklift. This was an enormous help, so thank you very much to three lads who made my job just that little bit easier!”

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Posted 7 years ago

“Lack of communication no reply to phone calls could only deal with one person with order”

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“The whole surface from start to finish was great. Also impressive was how clean the container was when it was delivered. Thank you.”

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Posted 7 years ago

“We were able to have a 40 foot container delivered to our property. There, we have our personal belongings and furniture stored until we are able to move into the property properly after all the works have been completed. It has been a God-send.”

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Posted 7 years ago

“They were able to deliver a 40 foot container to our property in order for us to store our household belongings until the works have been completed and we move in permanently.”

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Posted 7 years ago

“Superb service and helpful receptionist”

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Posted 7 years ago

“Container was delivered promptly but had a leak which were sorted out.”

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Posted 7 years ago

“1. I contacted the day before delivery to confirm all was in order only to be informed it was not. Was I going to be contacted and told? I had to arrange a load of tyhings to make this delivery happen. 2. In trying to sort out a new container for that day I was told that 'they were open to suggestions' on what to do. Your problem is my problem. Really? 3. I was told that another container had been found at great expense and that you were not making money on this deal. So, I should feel grateful that you are doing your job? 4. I was contacted 2 days before the second delivery and I re-confirmed the Friday we had agreed, the person thought it was on the Thursday. This was not possible as I made it clear I was away on business until late Thursday night. 5.The delivery was a little difficult so I sent detailed info on what to do as a pdf, the driver never saw that. 6. The driver contacted me Thursday night and asked if he could deliver that night, I pointed out that was not possible as I was still in Austria. 7. IN the end I got back late, 22:30 picked up the driver, drove him to the delivery site and then back to his vehicle. We agreed a 6am drop even though I had agreed with the company 10am to avoid disturbing residents. 8. The item delivered was in a shocking state. Completely filthy, covered in a fine dust, the floor has a massive lump of something in the middle that won't move and is split in another area. All in all, I would NEVER use you company again and I am telling everyone I know of my experience so that they don't have to suffer such a shoddy and shockingly bad service and product.”

Helpful Report

Posted 7 years ago

“Competitive pricing, delivery arrangements tailored to site restrictions, delivery on time”

Cleveland Containers 5 star review on 12th July 2018

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Posted 7 years ago

“Container was delivered all as planned.Your delivery driver kept us updated at all times, the offloading and positioning,all went very well ,we would recommend your company to others ok”