Clicks Reviews

2.1 Rating 231 Reviews

26 %

of reviewers recommend Clicks

Company Reviews

Questions

Metrics

2.1

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5
Avg Email Response Time	-1 hours

Popular Questions:

Delivery

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How quickly does Clicks resolve customer queries?

Helpful Report

(1 week ago)

Greater than 46% of reviewers feedback is Clicks resolves customer queries within an hour.

Helpful Report

(1 week ago)

90.00%

Industry Average

“ Click 2nd Avenue Alberton. Thank you Dimakatso Motaung , your customer service is excellent. When ever I come to the store you assist with such a beautiful smile . Keep it up You recommended the click facial products about two months ago and I see the difference. Hence I came back for for more on the 27/11/2024 ”

- Nolo

“ Went to Clicks at Zebediela Plaza in Moletlane Limpopo. The swevise was extremely excellent and the staff were so welcoming and. Makwena as the manager was there and very helpful. Kwena. MAPULE AND ASHLEY ARE SOME OTHER STAFF THAT HELPED ME SO NICE I WILL DEFINITELY GET IN THE STORE AGAIN. BIG UP THE Clicks AT ZEBEDIELA PLAZA FOR A GREAT CUSTOMER SERVICE ”

- Anonymous

“ 5/5 Stars* *Exceptional Service at Clicks Standerton!* I consistently receive outstanding service from Chamryll at Clicks Standerton. ”

- Anonymous

Clicks Reviews

Customer Service - Good