Clicks Reviews

2.1 Rating 235 Reviews

26 %

of reviewers recommend Clicks

Company Reviews

Questions

Metrics

2.1

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5
Avg Email Response Time	-1 hours

Popular Questions:

Delivery

How does Clicks deliver? How long does Clicks take to deliver? Does Clicks deliver on time? How is accuracy and good condition of items delivered by Clicks?

Customer Service

How can I contact Clicks? How quickly does Clicks resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Clicks.

Visit Website

How quickly does Clicks resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 46% of reviewers feedback is Clicks resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

89.83%

Industry Average

“ To the gentlemen at clock Malmesbury mall.Ronaldo Daniels.charlton johnson and management thank you for your excellent customer service today Sunday 26 January 2025. We are from Paarl and walking in your shop you greet politely and went the extra mile for us. Well done guys.Mrs Heugh ”

- Mrs Felicia Heugh

“ Click 2nd Avenue Alberton. Thank you Dimakatso Motaung , your customer service is excellent. When ever I come to the store you assist with such a beautiful smile . Keep it up You recommended the click facial products about two months ago and I see the difference. Hence I came back for for more on the 27/11/2024 ”

- Nolo

“ Went to Clicks at Zebediela Plaza in Moletlane Limpopo. The swevise was extremely excellent and the staff were so welcoming and. Makwena as the manager was there and very helpful. Kwena. MAPULE AND ASHLEY ARE SOME OTHER STAFF THAT HELPED ME SO NICE I WILL DEFINITELY GET IN THE STORE AGAIN. BIG UP THE Clicks AT ZEBEDIELA PLAZA FOR A GREAT CUSTOMER SERVICE ”

- Anonymous

Clicks Reviews

Customer Service - Good