Clicks Reviews

2.1 Rating 250 Reviews

26 %

of reviewers recommend Clicks

Company Reviews

Questions

Metrics

2.1

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

Popular Questions:

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How quickly does Clicks resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 46% of reviewers feedback is Clicks resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

84.91%

Industry Average

“ I visited Clicks chatsworth center make up counter. Jacqueline was so patient and interested in assisting me . She tried on 3 different foundations until I was happy wid the cover . And I went to Dischem first but the makeup counter assistant was not as helpful and to think the Maybeline foundation was on sale at Dischem but I purchased it at Clicks Thank u Jacqueline and Clicks for excellent service ”

- Shanaz Chetty

“ To the gentlemen at clock Malmesbury mall.Ronaldo Daniels.charlton johnson and management thank you for your excellent customer service today Sunday 26 January 2025. We are from Paarl and walking in your shop you greet politely and went the extra mile for us. Well done guys.Mrs Heugh ”

- Mrs Felicia Heugh

“ Click 2nd Avenue Alberton. Thank you Dimakatso Motaung , your customer service is excellent. When ever I come to the store you assist with such a beautiful smile . Keep it up You recommended the click facial products about two months ago and I see the difference. Hence I came back for for more on the 27/11/2024 ”

- Nolo

Clicks Reviews

Customer Service - Good