Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,249 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased an Atomic 9 on vacation last December in Denver. My wife dropped and broke the top off. She called Cloudious9 and they replaced. No hassles! I purchased a second Atomic 9 recently for a back up. With this type of customer service and a quality product, I expect we will be long time customers.”

Helpful Report

Posted 3 years ago

“Fash shipping”

Helpful Report

Posted 3 years ago

“Good stuff”

Helpful Report

Posted 3 years ago

“Kick ass! So far, these guys are as responsive and helpful as any company I’ve dealt with in this Wild Canna-centric community! Cool, innovative, and stand by their product. My most recent purchase was simply for the concentrate chamber, but in general the NX is a killer piece of kit. It just feels GOOD! So far no complaints! (Dabs however, may be too much for me!)”

Cloudious9 5 star review on 21st February 2022

Helpful Report

Posted 3 years ago

“The best customer service”

Helpful Report

Posted 3 years ago

“Very good!”

Helpful Report

Posted 3 years ago

“I thought it was an electric grinder, not an electric dispenser for the grinder. That was not a good thing, but I was not wise enough to make sure what was I buying. I like the product though, its goood craftmanship”

Helpful Report

Posted 3 years ago

“I just got and tried to use it. It leaks so badly that is unusable. I will try to return it for a replacement.”

Helpful Report

Posted 3 years ago

“I purchased a Techtonic9 grinder from Cloudious9. It never made it to my house. The customer service is terrible. All they do is make excuses for their bad service and shipping.”

Helpful Report

Posted 3 years ago

“the new design is interesting but awkward, at least compared to the last one. I like that there's a dial to twist for changing the heat setting, as clicking the button was a little confusing for both power and heat settings. The burn chamber for flowers is too small now. it would also be nice to be able to simply turn it upside down to help remove the used up flower, but that requires either removing the whole silicone sleeve or emptying the water first (which seems a pity after only a few draws from the small chamber). the magnetic power adapter seems silly since it doesn't always seat right and it's just as easy to remove the usb-c plug. on the other hand i do think the usb-c cable wore out too quickly on the previous model, so perhaps this is an improvement, would be nice to have a more powerful magnetic connection there. All in all it's still a great idea to be able to vape and water cool at the same time.”

Helpful Report

Posted 3 years ago

“Fantastic product, and even better customer service. I purchased the ultimate set and absolutely love the Hydrology, although I had a minor issue with the Atomic9. Upon reaching out to the team they promptly corrected the issue in less than 20 minutes and made sure I was completely satisfied with everything. Really great experience, and great products.”

Helpful Report

Posted 3 years ago

“I ordered the NX bundle. Unfortunately the charger was not included but customer service as usual was excellent and one is being sent out ASAP. I’ve always thought very highly of your customer service. I can’t wait to try out my Cloudious9.”

Helpful Report

Posted 3 years ago

“I love all the Cloudious stuff. I bought the ultimate set, and am stoked. I love it. Especially with live resin. Yummy.”

Helpful Report

Posted 3 years ago

“Awesome product would recommend if you can get it :)”

Helpful Report

Posted 3 years ago

“You guys rock! My package was delivered right on time! I’ve never had this good luck before I’m very happy and I have expressed joy to all my friends You guys rock!”

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Posted 3 years ago

“I was able to get a great deal with the bundle offer. They really have some great products definitely recommended”

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Posted 3 years ago

“Well I had the first generation it took a dump on me and you guys replaced it I was already happy with that but the second one has blown it out of the water you guys have outdone yourself I’ve talked three of my friends into buying them”

Helpful Report

Posted 3 years ago

“Great customer service!”

Helpful Report

Posted 3 years ago

“Excellent product”

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Posted 3 years ago

“Finally opened my hydrology9 NX last night to tinker around. The first thing I noticed while reading the instructions is that my flower atomizer is not the same as what was illustrated or instructed in the guide. Instead of a nice magnetic top, it had something of a screw-on top which I didn't like. I don't know if I got some old stock or a redesigned flower atomizer but I wasn't impressed. Also, my hydrology9 does not change colors when adjusting the temperature so it's always a guessing game. I feel like the product has so much potential, but I also feel like I got some thrown-together device with mismatching attachments.”

Helpful Report

Posted 3 years ago

Cloudious9 is rated 4.4 based on 1,249 reviews