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Cloudious9 Reviews

4.4 Rating 1,249 Reviews
84 %
of reviewers recommend Cloudious9
4.4
Based on 1,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Cloudious9 Reviews
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Email:

richard@cloudious9.com

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Anonymous
Anonymous  // 01/01/2019
Absolutely the best customer service hands down. To no fault of their own I received a glass item that was cracked and they immediately sent a new replacement. So nice to experience a business that works to the customer satisfaction. Thanks
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Posted 3 years ago
very smooth transaction, even sent extras!
Cloudious9 5 star review on 13th July 2022
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Posted 3 years ago
I am on Cloud 9
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Posted 3 years ago
I love the purchase of this vape it's outstanding you can taste every terpene And all the Natural flavors in the bud that it has to offer and gives you and very clean Strong high . I definitely would recommend this product
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Posted 3 years ago
Great product and very discreet. Price is awesome compared to other options. I smoke often and it does the job really well. Clean up is easier than the first one I bought. Battery lasts a while. Unfortunately, I tend to replace mine once a year due to issues that arise. Most recent, the chamber wouldn't heat up anymore. I always to forget to register for the warranty.
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Posted 3 years ago
The buttons for "return to shopping" or "go to checkout" could be clearer. That's all. Remember most of the people are high when they are ordering.
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Posted 3 years ago
Customer service is always prompt, polite, and helpful. They take care of any issue so easily! The company has been super accommodating as I had experienced issues with my first device (the NX) and it was replaced fast and easily with no hassle. It’s been a little over a year I think since I purchased the NX model. Still love it and very happy with my purchase. Lastly , replacement parts cheap to begin with unlike a different model from another company that I bought a while back. And I travel with the NX and MY experience has been smooth sailing
Cloudious9 5 star review on 13th June 2022
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Posted 3 years ago
I love my Cloudious9. The only reason I did not give a 5 out of 5 is because I have problem getting it to turn on. Button does not always work.
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Posted 3 years ago
Best grinder I have every purchased 🥰🥰🥰🥰🥰🥰🥰MY NEW BEST FRIEND
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Posted 3 years ago
I ordered a grinder for my friend and he loves like .. he said it’s the sh**!!! 💯💯
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Posted 3 years ago
Cloudious9 makes great products and backs them up with great service.
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Posted 3 years ago
I just use flower, but I appreciate the ease and flexibility to go to wax. I heard heating flower over 400° starts producing the cancer causing stuff, so it’s nice they have the green color that tops out at 401. Hopefully there’s a ‘less than’ in the code. They removed the threading from the crystal chamber, I was always thinking I’d twist too hard and crack the old one. No more carb, can’t say I miss it. I can see its colors now on a bright day in Phoenix, which really means on any day. I can’t see the mist from the hit, I probably have the temperature too low. But it’s there, today’s hit tasted green like pine. No smell. Love the heft. This thing is in a different league than my other equipment, kinda like driving a nice car.
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Posted 3 years ago
Took way longer than expected for them to ship the package. Still waiting on the merchandise to arrive.
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Posted 3 years ago
Thanks you guys it arrived early Works great Thanks
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Posted 3 years ago
Package arrived pre charged and works great!
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Posted 3 years ago
Great product, I'm a repeat customer, and love everything from their packaging to all the little accessories that come with it.
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Posted 3 years ago
Thank you. Thank you so much for your product.
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Posted 3 years ago
Very Good. Box was a little beat up. Otherwise works super well.
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Posted 3 years ago
Cloudious9 vaporizers have enabled me, as a non-smoker, to be able to tolerate inhaling of herbal products that I would not otherwise be able to consume. The quality of the vaporizers is top-notch. They last a long time and always deliver outstanding results. I originally started using the Hydrology9, which I have used for a couple of years. The new Hydrology 9NX is a quantum leap in terms of usability, ease of access and potency of vapor as compared to its predecessor. This is the vaporizer to buy!
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Posted 3 years ago
I was able to heat up and use the unit for three sessions, and then the device never worked. Customer service sent me a battery, but the issue with the device was still not fixed. By no means is my story generalizable, and you will more than likely get a working device, so I think it is certainly worth purchasing, mainly because of the return policy. The return process was fantastic, and the turnaround was about two days. Also, customer service was excellent because they did not try to pull a used car salesmen's stunt and coerce me to keep the product, which I appreciate as an up-and-coming business, and I fully support this company and its future endeavors. The concept of the Hydrology 9 NX is exceedingly cool (mainly because of the concentrate feature), and even though I only got three sessions in, it was undoubtedly a different and great experience. I will undoubtedly try this vape again in the future, but with a newer, upgraded model.
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Posted 3 years ago
Cloudious9 is rated 4.4 based on 1,249 reviews