Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,271 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

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“After using the Hydrology9 for a week or so I feel I can give a decent honest review. At 1st blush it is quite visibly striking and the tactile feel and heft indicate very good build quality. I did not find the operational learning curve to be too steep. However I have not tried to clean the unit other than brushing out the "bowl" and needling out the holes so I can't really comment on this aspect though it is extremely important to me. The 6 temp steps are pretty much what I'm used to but I will say that the draw resistance feels heavy to me. I know the water filtration adds draw resistance but I find this to be exacerbated by the short run time. I also realize I can turn it right back on but in my experience, heavy draw resistance is better suited to a "hot" vape that you'll want to put down after a couple of draws, while a light resistance goes well for pecking lightly for several minutes, which is more my style. I consider this a con albeit a minor one. I also find that this makes the lower temps a bit disappointing as ~ 370 - 395f is my favorite range. Now, I'm happy to admit that the NX has excellent extraction capability, yielding quite pronounced effects from my herbs, especially at the optimum temp. Also, while I like the smoked glass of my black model, I may try to get a clear replacement tube to better see when it fills with vapor. Overall I am happy with the NX and satisfied with the purchase. It's expensive but well thought out, designed and implemented. I like it very much and would buy it again. * Delivery was late but I opted for free so no complaints.”

Helpful Report

Posted 2 years ago

“Excellent grinder! Works just like advertised. Love it. Will definitely buy cloudious9 products in the future.”

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Posted 2 years ago

“Very nice product and packaging.the NX is a fine piece of machinery/technology. Just wish the draw was a little easier. The Atmos 9 is my new favorite travel vape. Nice bowl size. Great hits, very cool too. Wish the shut off time was longer or adjustable”

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Posted 2 years ago

“I will never order from this site again , should have went with my first instinct and ordered the items from Amazon!! My order was claimed to be delivered but no package was in sight I contacted customer service they told me wait several days because it's says delivered but still in the truck and to contact them next week which is unacceptable,two of my family members didn't receive there present and it should have immediately be resent out not told to edit two weeks to report it”

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Posted 2 years ago

“Ordering process was quick and easy. Now I'm just waiting on updates about my orders!!!!! Can't wait to try the products I purchased!!!!!!!”

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Posted 2 years ago

“I loved it”

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Posted 2 years ago

“***** great vape”

Cloudious9 5 star review on 21st December 2022

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Posted 2 years ago

“A huge difference in flavor and result. A big plus is a modern look. A glass bong truly shows its age. Not to mention my last rig had many components. Now, it's all in one nice package. The downside....the instructions need a total revision. If you get an H9NX, search the web for better video instructions. The bottom line, get one and enjoy it.”

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Posted 3 years ago

“Very fine construction”

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Posted 3 years ago

“I love this so much !! Use it daily! The BEST customer service ever !!”

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Posted 3 years ago

“Great experience purchasing products, first time purchasing a nice product, and had some issues understanding how everything worked. Luckily watching YouTube reviews of the product answered questions I had.”

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Posted 3 years ago

“So nice to have a company that sells parts for their products. And very quick shipping!”

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Posted 3 years ago

“I've been purchasing from Cloudious for the last 4 years & through 3 generations of their product. Their Customer Service team is the absolute best! Always very responsive & helpful. More companies' customer service teams should be using Cloudious as a template. It's that good !”

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Posted 3 years ago

“So far it seems to work well but too soon to know how well only puffed twice with it and it was smooth sailing so far”

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Posted 3 years ago

“Hi, There’s a problem with the shipping usps marked the day it was supposed to arrived as MIS-SHIPPED in the 27 then misshipped again on the 28 and today received 0 updates on my item.”

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Posted 3 years ago

“Items were defective did not want to charge or turn on for the very first time . I was super excited but was let down . I’ve been in contact with customer service and only get one email every 5 days which is frustrating. I ordered the bundle which was disappointing. Two days after I ordered the limited black version had came out so I figured I’d purchase and just return the regular bundle I purchased first. Still haven’t received it and the first one was a complete let down. I’m trying to stay positive waiting for it too come but I just want to return the first purchase but seems too much of a hassle for customers service to help me out.”

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Posted 3 years ago

“Some glitches with device, customer support great to make it right.”

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Posted 3 years ago

“Honestly, I wasn't sure what to expect, but they were like, really cool. The grinder is great, the little dry herb vaporizer is super easy to use and clean. I was never good at smoking before, too much coughing and whatnot, but the ability to adjust the temperature and the cooling chamber mean I literally have not coughed once yet. Sick. Love it.”

Helpful Report

Posted 3 years ago

“The build quality feels solid, and the design and LEDs definitely make it look of higher quality. It has problems with water slowly leaking out of the seal of the chamber where you pour water in, so I can't turn it upside down if there is water inside. I also see some water stuck inside the glass mouthpiece between the glass and the interior metal ring. It looks and feels high quality, but performance leaves much to be desired, having water leaking problems was especially disappointing, considering the price point.”

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Posted 3 years ago

“I originally was introduced to the product via Amazon when I ordered the electric grinder. I loved the grinder so much, I ventured to the site to check out other products. I then purchased a bundle. This has taken my game to a whole new level. Top notch quality! Impressive packaging. Everything arrived in excellent shape. Then...I tried the products and it has changed my entire level of herb usage. I have tried all temperatures and learned some things I was not aware of in regard to effect levels based on different temps. Love it! Now I have a way to enjoy dry and vapor and look good doing it with my classy tools. Burnt out bong went in the trash.”

Helpful Report

Posted 3 years ago

Cloudious9 is rated 4.4 based on 1,271 reviews