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Cloudious9 Reviews

4.4 Rating 1,190 Reviews

85 %

of reviewers recommend Cloudious9

Company Reviews

Product Reviews

4.4

Based on 1,190 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 29th March 2021

Esteban Hernandez

Cloudious9 5 star review on 26th March 2021

Cloudious9 5 star review on 9th March 2021

Cloudious9 5 star review on 9th March 2021

Cloudious9 5 star review on 9th March 2021

Cloudious9 5 star review on 9th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to heat up and use the unit for three sessions, and then the device never worked. Customer service sent me a battery, but the issue with the device was still not fixed. By no means is my story generalizable, and you will more than likely get a working device, so I think it is certainly worth purchasing, mainly because of the return policy. The return process was fantastic, and the turnaround was about two days. Also, customer service was excellent because they did not try to pull a used car salesmen's stunt and coerce me to keep the product, which I appreciate as an up-and-coming business, and I fully support this company and its future endeavors. The concept of the Hydrology 9 NX is exceedingly cool (mainly because of the concentrate feature), and even though I only got three sessions in, it was undoubtedly a different and great experience. I will undoubtedly try this vape again in the future, but with a newer, upgraded model.”

Posted 2 years ago

“Really the best service you can get ever!”

Posted 2 years ago

“This is my 3rd item from Cloudious. I’ve been very pleased with the original hydrology 9 and the hydrology nx. The atomic nine easily firs in the pocket and provides another wonderful option. While I haven’t needed support for this I am assured based on my prior contacts with Cloudious that this is one company that truly stands by its product.”

Posted 2 years ago

“Excellent customer service! I'm enjoying my purchase😊”

Posted 2 years ago

“Just replaced my Atomic9 with a new one, as my old one had been "rode hard and put away wet" a few too many times. The new one has the same features that attracted me initially, and also addressed the two minor complaints I had: The LED signal light is now sufficient;y bright to be visible outdoors and the heating time is now under one minute. Good job Cloudious9!!”

Posted 2 years ago

“Items as described, communication status informed me on how long to expect arrival of my purchases. Next on agenda will be trial run on my Hydrology9 NX ! Will have to wait until the weekend.”

Posted 2 years ago

“Love the product, I've bought 3 so far. The first 2 units seemed to stop charging for me so fingers crossed on the third. Definitely something I like to keep in the arsenal.”

Posted 2 years ago

“The site itself is great. It’s easy to find things and get information on all your products . The product itself I’m not that happy with. I bought the new vaporizer and I just don’t love it like I thought I would. The shovel to help scoop stuff in is terrible and loose and doesn’t work very well. The power button is in a terrible spot and hard to press quickly to turn on. 1-5 scale on this piece I give it a 2”

Posted 2 years ago

“Shipment was fast and on time”

Posted 2 years ago

“Game changing device in terms ease of use and versatility.”

Posted 2 years ago

“This is my second purchase; I got 2 great years of use out of the first, still working, just wanted a fresh one. Will keep my old one as backup. Will buy another in 2 years, if needed!”

Posted 2 years ago

“Awsome vape and arrived fast.”

Posted 2 years ago

“I love the product. I have purchased 4 over the course of the last few years. IMO it is the best dry herb vaporizer on the market. It's sleek& compact design makes it amazing. The only issue I have is that they should be using metal for the hinge instead of plastic as that is where mine always breaks years later down the road.”

Posted 2 years ago

“First off, I have to say your product is amazing. My wife used it the same day it arrived for her post covid medical needs and it made a world of difference for her. The problem is we are not financially stable to make this purchase, I wanted to split the charges on 2 difference cards but I could not. And I would have appreciated it if the "forthosewhoserve" discount could have been added, since the extra $30 off would help since my wife is loosing her job and will be a 100% disabled ex police officer.”

Posted 2 years ago

“I love my Cloudious vapes! When I have had any problem with my equipment I've gotten great support, consistently. Highly recommend.”

Posted 2 years ago

“Surprisingly great product! One of the highest quality, polished and enjoyable products. Smoke is very cool, and the device works effortlessly. Holding the device - "it just fits". Cloudious9 has made a standard type product - exceptional. Very well done. Also - customer service went above and beyond to address and quickly respond to questions and a problem I encountered, shipping out a replacement seal the same day.”

Posted 2 years ago

“doesn't work, don't care why”

Posted 2 years ago

“While the small design and simple controls are nice, the battery life of the Atomic9 is bad. It takes a long time to fully charge, and dies after 4 uses. This is has been the case since the vaporizer was taken out of its packaging. This is a good starter vape, but I will likely upgrading to a better vape in the near future, as I need something that better fits my needs.”

Posted 2 years ago

“short and sweet is flower pod doesn't work extract may work but thought this was my go to flower bubbler but doesn't work”

Posted 2 years ago

“Wonderful device. Effective, thoughtful, sleek. Proud to own.”

Posted 2 years ago

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Cloudious9 is rated 4.4 based on 1,190 reviews