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Cloudious9 Reviews

4.4 Rating 1,187 Reviews

85 %

of reviewers recommend Cloudious9

Company Reviews

Product Reviews

4.4

Based on 1,187 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Cloudious9 5 star review on 21st July 2023

Cloudious9 5 star review on 10th July 2023

Cloudious9 5 star review on 3rd July 2023

Cloudious9 5 star review on 21st December 2022

Cloudious9 5 star review on 13th July 2022

31

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m giving it a poor rating because the unit I received is defective. So far customer service has been great. The representative was apologetic and is quickly sending me a replacement battery to check if this will fix . But receiving a broken unit was truly disheartening.”

Posted 1 year ago

“Cloudious 9 is great for the money, this is my second one. The first I dropped while on vacation and broke the hinge.”

Posted 1 year ago

“Bought this on sale. I have 2 other Cloudious products, so got this purely because of the quality of the others. No other vape cleans so thoroughly and easily. 5 temps allow various taste and effects. Easy draw. Just wish it held more!”

Posted 1 year ago

“The Hydrology9 could be better. The sessions don't last very long and the mouth piece leaks pretty bad when needing to change out a bowl and pack a new one. I've disassembled it and reassembled made sure everything is very secure and still i get leakage when i flip it upside down to pack more.”

Posted 1 year ago

“Blazing fast processing and shipping!! Exactly what I like about Cloudious9!”

Posted 1 year ago

“Cloudious9 makes the best grinder and vape that I have ever used.”

Posted 1 year ago

“Works great, and looks awesome, it always gets compliments.”

Posted 1 year ago

“I loved the entire transaction all products I bought are well made.”

Posted 1 year ago

“Unbelievably innovative product & fantastic customer service. Rare these days to be hitting 5 stars on all fronts !”

Posted 1 year ago

“I had issues with shipment of the product and Dom from customer service was able to assist me right away to help take care of the issue. Outstanding customer service”

Posted 1 year ago

“I had some order issues - my fault - and Dom was kind enough to help me out each time.”

Posted 1 year ago

“Just broke my 3 year old c9 vape, bought the same one, works better than before. Loving the new rework with that silicon piece on the cooling element. Will always use your products!”

Posted 1 year ago

“Excellent build & great support. Thank you, Team.”

Posted 1 year ago

“Atomic 9 - not sure it's worth the money. It's small and discreet. Easy to use once you get the clicks down to start. My biggest disappointment was the sesh time. I get about 5 hits and it's done. Battery life could be much longer. For using alone at home it's decent. Especially at the price point. Yes, it's fine for individual use at home.”

Posted 1 year ago

“I was disappointed to see how much herb it could really hold. I can expect future editions to hold more product. Most people these days are not one toke ponies.”

Posted 1 year ago

“I purchased the NX bundle at x mas for myself because I enjoyed the original so much and was excited to see the one that did concentrates. Well all was good except the cloudious 9 was hard to turn on sometimes taking 5 or 6 times to get it to come on. I contacted cust service because a previous issue with my first purchase was handled quickly and with no hassles. That wasn't the case with the current issue. Since you are no longer handling cust service in house they wanted videos and detailed descriptions and it really disappointing if it wasn't for the fact that the C9 is my go to traveling vape so I just bought another. Hopefully I'll never need the 2yr "no hassle " warranty”

Posted 1 year ago

“I had problems with my atomic9 , support is sending out a replacement”

Posted 1 year ago

“Super amazing. Easy to use. The water filtration system is so good on the throat and just smoooooth!!!!”

Posted 1 year ago

“Absolutely the best customer service hands down. To no fault of their own I received a glass item that was cracked and they immediately sent a new replacement. So nice to experience a business that works to the customer satisfaction. Thanks”

Posted 1 year ago

“very smooth transaction, even sent extras!”

Cloudious9 5 star review on 13th July 2022

Posted 1 year ago

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Cloudious9 is rated 4.4 based on 1,187 reviews