Coconut Lane Reviews

2.4 Rating 69 Reviews
33 %
of reviewers recommend Coconut Lane
2.4
Based on 69 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour

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Coconut Lane 5 star review on 15th February 2024
Louise
Coconut Lane 1 star review on 26th March 2023
Anonymous
Coconut Lane 5 star review on 13th September 2022
Libby May
Coconut Lane 5 star review on 13th September 2022
Libby May
Coconut Lane 1 star review on 11th August 2022
Anonymous
Coconut Lane 1 star review on 2nd May 2022
Victoria
Coconut Lane 1 star review on 8th April 2022
Mel
5
Anonymous
Anonymous  // 01/01/2019
Information on product page is not clear at all. Bought a few items which cost £40 but all that I received was a phone chain, not clear at all. Furthermore when ordering it says next day however that only applies to a few items, so paid for no reason as they couldn’t dispatch my item on time. They need to be more clear on their info.
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Posted 3 months ago
I ordered the Peach NKD case for the iPhone 13 Pro. It arrived within the timescale it said it would and it's nice looking. BUT quite simply, it does not fit my phone properly, therefore it is not fit for purpose. Really disappointing as it's a lovely case!
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Posted 6 months ago
i got a phone case and phone strap that we’re both lovely and seemed to be good quality. but the same day i i received it the phone strap snapped and the beads spilled everywhere. very disappointing and poor quality.
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Posted 8 months ago
I ordered 2 two phone cases. Put the first one on. Looks and feels great. However the speaker holes at the bottom don’t align so some of the speaker holes are covered by the case. Same goes for the camera holes. Very slightly out of line. Disappointed and won’t be buying again unless they improve the quality of the cases.
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Posted 1 year ago
Website looks good and items look quality online. The reality is very different. Cheap, ill fitting and incorrect sizes delivered.
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Posted 1 year ago
The tool the sent with the watch was already Broken and to be frank you can get the same watch strap on Amazon for half the price. Wouldn’t waste your money
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Posted 1 year ago
Very cheap product and extremely overpriced
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Posted 2 years ago
The phone case itself is beautiful and very good quality! The negative is I paid extra for next day delivery and it didn’t come next day! The customer service team is extremely hard to contact, they never reply to my email and are now ignoring my request to have a refund on carriage. Most probably will not order from here again. What should have been so Simply ended up being stressful and complicated.
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Posted 5 years ago
Good customer service; poor quality products. Ordered an iPhone 8 case on the basis that my friend had shown me the one for her X. Her case was really nice & looked like it’d offer all round protection. My case was a rigid snap on for the same price and I doubt it would protect the phone at all. Photos and product description are limited on the website and would not have ordered if I’d realised the case was what it was.
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Posted 5 years ago
Coconut Lane is rated 2.4 based on 69 reviews