“Great to order from! It was easy to order the parts I needed for my Rancilio and the delivery and order process was straight forward. I would happily order from here again.”
“Great product (but not in stock) The Moccamaster one cup has been a great edition to the house. The only issue was that the colour I ordered was not in stock. When ordering, not sure if I didn't realise it was pre-order or if the company didn't realise its stock availability. . But had a waiting period to get the item. They communicated well with me. And they offered another colour (which I declined). Overall, I got the product and was pleased with it. Just the delay was a bit annoying as beans had already arrived at my house (with no coffee machine)”
“I am really happy so far with my product (ROCKET ESPRESSO R58 COFFEE MACHINE PACKAGE). I have had it for about 3 weeks now and the coffee it produces is incredible. I found the communication was great, they contacted me by phone to double check my order and details prior to shipping and the product was recived in a timely manner. They have a great selection of machines, parts and accessories and I would reccomend both the product and the company.”
“I am very happy with the service from Coffee Parts. It was very easy to make the order and I was very happy with the Customer Service that I received when I phoned and enquired about adding to my order. The items arrived in a timely manner and were exactly what I wanted.”
“Helpful and prompt service on an exchange part that has led to a happy customer who will continue to support excellent service by a local company that cares about their customers. Highly recommended!”
“easy to navigate website, found what I needed and checkout was a breeze. My item arrived when they said it would and was in A1 condition. I have used Coffee Parts in the parts and they haven't let me down.”
“I find the assistance great and prompt delivery. I just would like it to be easier to get answer to a question by email or if call to be able to order by phone rather than try email details through after phone call. I had emailed a question regarding the mats that go on top of the coffee machine to cushion the coffee cups between the coffee machine and the cups. I have not had a response. Otherwise very good service Thank you”
“My order was done and posted very quickly. Very easy to find and select the item I needed. Fast check out and confirmation by email. Everything went fine thank you.”
“Fabulous service - during covid even we received within one week of ordering and we are in Alice Springs. Remote freight always takes longer, but this was very prompt.”
