“Easy to order and notwithstanding COVID related delivery challenges, received the ordered goods within few days with great communication throughout the process”
“Bought this coffee machine for my sons birthday, which is what he ask for, I found the experience easy. As I bought online from England, and had it delivered to Australia, which was great, everything went through smoothly delivery was quick, and communication and updates great. thank you”
“I ordered some replacement parts for our Bialetti moka pot. I was able to get the correct parts, due to the dimensions being shown on the website. Order was dispatched promptly and the tracking service was first class. Very happy.”
“These guys will go out of their way to make sure you get what you need as soon as they can. They made it their mission to make me happy. Great customer service. I will buy from them again.”
“We have dealt with Coffee Parts for many years and always appreciative of the stock and spare parts they always have on hand for our machine. Previous orders have always been placed by my husband. My husband passed away recently so I had to order parts for our machine which I had not done before. I was a bit lost with the ordering process and fortunately the sales rep patiently took me through step by step for the parts I needed and placement of the order . This was very much appreciated and I thankyou. J.H. Newcastle”
“Great communication, COVID-safe pickup at the warehouse, great products. I'd purchased a product before the end of financial year knowing that it was on backorder and that the shipping time was uncertain. Coffee Parts were great about communicating updates with me, and when I went to pick it up I was extremely impressed with their physical distancing measures and care they took at that time.”
“Very helpful and kept me updated the whole time. Had a small hiccup but they fixed it very quickly and efficiently. I will be sure to use again and will highly recommend to others.”
