“A great source of accessories and gadgets to satisfy any home barista. After shopping around online, Coffee Parts had what I wanted in one place at competitive prices. Flat shipping rates and fast delivery much appreciated too.”
“I bought a nanofoam milk frother which was unfortunately an inferior product. The lid didn't stay on and the attachments which frothed the milk came off when in use! I contacted coffee parts, they requested videos so I sent them, demonstrating the issues. They came back to me and said all of them are like that. When I requested a refund (which is fair enough for upwards of a $50 hand held milk frother that doesn't work), noone got back to me. I have been ignored as a customer after I was sold a product that doesn't do what it is intended to do, rendering it waste. I would say that is poor customer service, wouldn't you? I'd just like a refund please, you sold me a product that has been poorly made and doesn't work, they should not be sold on your store.”
“I ordered my parts online and I found the description and titles very easy to navigate. It was super easy for me to identify the right parts. Coffee Parts shipped my order quickly and it was easy to track my order. This company upholds excellence in service and I would no doubt recommend them to my friends and peers.”
“Wide choice of items available allowed me to find exactly what I wanted for portable/travelling coffee making. Coffee Parts dispatched purchased items quickly and website was easy to use.”
“I was really impressed at the service and attention you gave to me, even though it was just a small part. Well informed every step of the way. Thanks”
