“I called and spoke about the gasket that I needed at 3pm on a Friday afternoon. We confirmed the exact item and proceeded to (easily) order and pay online. My gasket arrived at 10am on Monday morning to a regional town in country Victoria. Well Done Coffee Parts, excellent service!”
“I rarely write reviews but felt compelled to share the outstanding level of service I have received from Coffee Parts at every level. When I placed the order online I knew the part I required was on back order as it clearly stated but they called me immediately to check if that was satisfactory, and that I still wanted to proceed with the order. I was in no hurry and happy to wait and was amazed at their immediate response. There was a follow up call to check my address before shipping and a subsequent message to say when it was on its way, plus tracking info. Thank you coffee parts for such exemplary service.”
“Ordered a small part which could have been seen as a nuisance but Coffee Parts responded very positively, sent the item the next day which arrived the following day. How good was that!? Will certainly use them again.”
“Coffee Parts offer an excellent range of high quality products. My online shopping experience with them was super efficient and glitch free. They’ve become the first site I visit whenever I’m looking for something coffee related.”
“I have a 15yr old e61 Group head water tank contained, BFC Junior Plus Machine bought in Sydney. Apart from normal (seals and gaskets and routine cleaning) maintenance no other repairs. Finally a major reburbishment became necessary because of worn out componentry. I contacted Coffee Parts, spoke with Danny and gave in part numbers for the job. These people were efficient, customer friendly and had all parts, except for an intank water softener filter. This was very inconvenient and had to be sourced from mail order in Brisbane. A very surprising development considering all the other parts in stock. Prices are fair and customer care was great. I would use their service again. Almost excellent!”
“Coffee Parts guy helped me work out which part I needed for my grinder. Good price. Fast delivery. Grinding some Sidamo beans now. Grinder is working good as new. Very happy.”
