Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 571 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 571 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

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“Amazing service when i had questions. super fast delivery - it arrived the following day. machine is so easy to use even when visitors come they can easily self service. Thank you coffeeteca for a great experience”

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Posted 2 years ago

“Outstanding customer service High quality product In ❤️ love with our Gaggia”

Coffeeteca 5 star review on 18th April 2023

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Posted 2 years ago

“Excellent service. Open, concise communication made the purchase process relaxed.”

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Posted 2 years ago

“TERRIBLE MACHINE, STOPPED WORKING IN UNDER 3 MONTHS AND NO ONE WANTS TO HONOUR THE WARRANTY.”

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Posted 2 years ago

“I got in touch with Drew regarding a solid home coffee set up. We went with the Giggia Classic and classico Grinder. It's been 12 months and we are extremely happy with this set up, does not miss a beat. We calibrate the grinder once every 3 months or when ever we change bean. Drew was super helpful thank you”

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Posted 2 years ago

“Very happy with the service and follow-up. Well priced too.”

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Posted 2 years ago

“After coming from a bigger machine to a slightly smaller current version, it well and truly functions fantastically and with the newest technology and brew combinations it caters for a wide variety of needs. Needless to say we are extremely happy Thankyou”

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Posted 2 years ago

“Product is awesome and so was the service The gender is quite to use.......love it”

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Posted 2 years ago

“My wife and I are over the moon. We love the Gaggia Cadorna Barist Plus! Support is second to none. The staff is friendly and I look forward to dealing with Coffeeteca again. The reason I purchased from Coffeeteca in the first place was their competitive prices, however after the staff had answered my questions, I have full faith that they will look after us in the future. The 1KG beans are a bonus which I can't wait to try after my existing beans run out. Thankyou Coffeeteca!!!”

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Posted 2 years ago

“Brilliant delivery timing ,products, and service”

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Posted 2 years ago

“Wonderful product, fast shipping, and great quality bonus gift along with it. We are so happy with our new grinder. I highly recommend Coffeeteca for all your espresso needs.”

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Posted 2 years ago

“great price ... fast delivery with good tracking (use AU Post so big tick for that) ... easy to use website ... excellent product (Gaggia - used a few times already - only arrived yesterday arvo - and delighted with the machine) ... bag of coffee (still using my usual beans in the grinder - all the reviews i have seen are positive about the free beans) ... happy ... recommend”

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Posted 2 years ago

“Exceptional customer service.”

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Posted 2 years ago

“Can't praise Coffeeteca highly enough. I had a relatively minor problem with a Gaggia Classic. Within 2 hours of notifying them, they called back and advised me to return the machine for replacement. Postage was refunded the following day and a new, perfect machine was delivered 2 days later. Super courteous and such efficent response. Best customer relations team I've ever encountered.”

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Posted 2 years ago

“Courteous staff on phone with my query, prompt delivery. More than happy with machine. Still yet to try the complimentary beans, but not far off.”

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Posted 2 years ago

“Item arrived swiftly and as described. Very happy with item.”

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Posted 2 years ago

“Competitive pricing with super fast delivery, thanks!”

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Posted 2 years ago

“Awesome, ordered on Sunday night, arrived on Tuesday, unbelievable. Free delivery! The free coffee beans are great, the Gaggia classic pro is the perfect next step for me to 58mm basket. Just having a ball dialing in shots, look forward to getting up for amazing coffee every morning. Coffeeteca is now my go to coffee stuff shop. Thanks Coffeeteca:-)”

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Posted 2 years ago

“Wonderful service, fast delivery, great product at an amazing price”

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Posted 2 years ago

“We could not be more pleased with the service at Coffeeteca! I ordered our new grinder on a Sunday and it was delivered to us in Sydney by Tuesday.”

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Posted 2 years ago

Coffeeteca is rated 4.8 based on 571 reviews