Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 600 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Coffee machine arrived really quickly. Good price, and even better with free coffee beans to try!”

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Posted 2 years ago

“Very quick and helpful service. Highly recommend there service.”

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Posted 3 years ago

“Great service from Coffeeteca, small part was missing but after a phone call they had the part shipped to me the very next day plus a complimentary bag of coffee! Will visit again! Thank you”

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Posted 3 years ago

“I always buy this coffee love it and such quick delivery 🚚 😀”

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Posted 3 years ago

“Great service and great products.”

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Posted 3 years ago

“Very happy with delivery and service”

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Posted 3 years ago

“Quick delivery, the machine works as expected. The free coffee beans that came with it were excellent.”

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Posted 3 years ago

“Amazing service you are the coffee kings👌”

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Posted 3 years ago

“Definitely well worth buying from Coffeeteca, love the coffee machine and nice bonus coffee beans”

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Posted 3 years ago

“Absolutely love our new Gaggia Cadorna Prestige from Coffeeteca. Great price and super quick postage. Would highly recommend to all.”

Coffeeteca 5 star review on 4th November 2022

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Posted 3 years ago

“Received the machine the day after it was ordered. Used for a week and staff are happy.”

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Posted 3 years ago

“Order arrived on time with no fuss. Recommend”

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Posted 3 years ago

“Great advice pre purchase and prompt despatch and shipping.”

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Posted 3 years ago

“Easy to deal with and prompt on the delivery which always makes you happy when a seller can post out early for express. I called before purchasing as i wasn't sure if it was to good to be true and the staff were happy to talk and help over the phone without feeling forced to buy. I would happily buy again and recommend to others to buy here.”

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Posted 3 years ago

“I ordered a Eureka Mignon Oro XL grinder. Coffeeteca had the best price and had a deal with free coffee beans and a tamper included. I'm impressed with the grinder and the value and service from Coffeeteca was great too. The item shipped quickly and I had no problems at all with my purchase.”

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Posted 3 years ago

“Very good service and coffee machine. Thank you.”

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Posted 3 years ago

“Great coffee machine. Dispatch and delivery was very fast.”

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Posted 3 years ago

“The Gaggia Magenta Plus is a great coffer maker and Coffeeteca sold it at a very good price. Plus it was delivered within a few days. Highly recommended.”

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Posted 3 years ago

“I have only just taken receipt of the Eureka Mignon so an unable to compare it to my old Savinelli (which is still going after 30000 double shots) but look forward to being able to give it 5 stars once I get the adjustment right and get familar with it. The poor rating is not down to Coffeeteca but Startrack's delivery. I was in no rush so only tracked the parcel after a week+ to discover that Coffeetecan had dispatched it promptly and it had already been in Coffs for a week. Apparently the street number had been incorrectly transcribed to no20 so the parcel was returned to the depot. We all make minor mistakes occasionally but it would have been appropriate if they's sent me a msg that the address didn't exist rather than have me ring a week later. I initially offered to pick it up in person but was advised Startrack couldn't be certain that would be possible as it could be declined because my ID would show the correct house no, ie 40. So I went for the redelivery option (accepting some further delay). On Wed 19th I received a msg that it would be delivered that day between 9am and 5pm. The time was already 5.06pm! So I expected delivery on the 20th. I happened to see the Startrack van pass my house in the morning without stopping so immediately rang to be advised the address was still no 20 so they had not been able to deliver it. I have finally picked it up myself from the depot today. Unbelievable! I believe Startrack are generally a capable organisation and staff are always courteous. However it only works efficiently when the bar codes and readers are in control. Any problem requiring human intervention (I spoke to 4 and lost count of the calls) is a recipe for bigger problems. I don't know if the staff are inadequately trained or don't understand their own systems or they get tangled up with bureaucratic rules but all very frustrating.”

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Posted 3 years ago

“I recently bought the Gaggia classic pro. Very happy with the service and advice from coffeeteca. I'm very happy with the performance of the machine. It makes great coffee. It's now up to me to perfect my art.👍”

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Posted 3 years ago

Coffeeteca is rated 4.8 based on 600 reviews