Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 600 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Good price, wide product range and fast delivery.”

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Posted 3 years ago

“Those guys are amazing, just got my Gaggia Classic, super happy, and they also sent my a 1kg coffee beans, which by the way is vey good and tasty. Tks guys!”

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Posted 3 years ago

“Great products at good prices. Quick dispatch and delivery.”

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Posted 3 years ago

“Fast shipping very happy with product”

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Posted 3 years ago

“Great service. Very helpful with queries when i rang”

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Posted 3 years ago

“I'm very satisfied. My new Gaggia arrived within 2 days. The staff at Coffeeteca made the whole process easy.”

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Posted 3 years ago

“Love my new EMC Technika V Profi PID coffee machine... arrived safely and it makes the best coffee. Super happy!!”

Coffeeteca 5 star review on 29th September 2022

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Posted 3 years ago

“Quick and easy to order online. Product arrived very quickly.”

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Posted 3 years ago

“We ordered a replacement Gaggia Classic coffee machine online from Coffeeteca. We'd had our previous Gaggia Classic for 12 years and used it every day. When it broke down we decided to replace it with another. The new machine arrived within a few days and we were excited to try it out. Sadly it appears to be faulty. It is SO INCREDIBLY noisy we have had to wear builder's earmuffs when using it. Plus it's impossible to get the milk to froth. We called Coffeeteca later that day, but they would not accept that there could be anything wrong with the machine, and told us we needed to learn how to use it — this is despite this being an updated version of the same brand of machine we had owned and used daily for 12 years! They had no explanation for the noise at all. We are now hoping that Gaggia can help us and that the machine can be fixed while it's still under warranty. Sadly the closest service centre is located two hours' drive away, so it will have to wait... Not happy!”

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Posted 3 years ago

“Really happy with the machine and the prompt delivery.”

Coffeeteca 5 star review on 26th September 2022

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Posted 3 years ago

“Haven’t received it yet what is happening.”

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Posted 3 years ago

“Great service and communication, even a follow up call to make sure everything is OK with my order! New customer here guys. Well done”

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Posted 3 years ago

“We were impressed with the service, and delivery of our Gaggia Anima Focus.”

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Posted 3 years ago

“Great service and quick delivery.”

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Posted 3 years ago

“I love my new Gaggia Classic Pro! I had a few questions before the purchase and they were quick to respond to all of my queries, and I got my delivery the next day after putting in the order. They even threw in a free 1kg of coffee beans. Wouldn't hesistate to purchase from them again!”

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Posted 3 years ago

“Despite being an online store, Andrew from Coffeeteca was super helpful and quickly arranged for me to pick up my new machine. Highly recommended!”

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Posted 3 years ago

“Fast turn around and very prompt email with tracking!”

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Posted 3 years ago

“Coffeeteca were responsive to my request on the website and called me quickly. Andrew was very helpful in discussing the different Eureka coffee grinders. We had a nice decent chat not just a quick sales phone call. The Atom 75 was well packed and arrived as expected quickly with express post. This website was cheaper than all other places i could find online so i did ask this question and they had purchased a bunch of the machines and no store front. Very Happy. The Atom 75 works liked a dream, 3.10 seconds gets me 18.0g spot on. Thank you.”

Coffeeteca 5 star review on 13th September 2022

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Posted 3 years ago

“Very Good follow up service.”

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Posted 3 years ago

“Legends' best product and customer service would highly recommend buying your machines beans and accessories from Coffeeteca”

Coffeeteca 5 star review on 12th September 2022

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Posted 3 years ago

Coffeeteca is rated 4.8 based on 600 reviews