Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.18

4.2 Rating 2,469 Reviews

80 %

of reviewers recommend Cohorted

4.2

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box was good value. However, three of the items were bare minerals. A good brand but variety would be preferred. I feel the boxes need to change it up more. The crate nail varnish was just not my thing and will be going straight to my niece”

Helpful Report

Posted 10 years ago

“Loved the beauty box. But I did not recurve full order. I tried to send messages via website with no response. I finally got a response on Facebook to say they would sort out the rest of my order, that was over two weeks ago. Really disappointed.”

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Posted 10 years ago

“Better than most of the boxes available on the market however I was expecting more. Not really fun of getting shower gels. I was expecting only make-up and high quality skin-care products. All the rest of brands were great.”

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Posted 10 years ago

“Very poor delivery-it took almost a month after dispatch date for my order to arrive and it arrived incomplete, I still don't have part of it (ordered in August, despatched on the 9th of September, not received till late December and now in October I am still missing part of it). I have contacted customer service several times and they don't give me a concrete response. The products however are great and the beauty box is great value, I like the concept but I might not buy again due to the hassle I've had to go through.”

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Posted 10 years ago

“Seemed a good idea until a random selection of products turn up. The colours of the eyeshadows were colours I would have never used. Fake tan-yuk. Brands I had never heard of. Complete waste of money.”

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Posted 10 years ago

“Really disappointed with October's beauty box - after some fab boxes this is heavily weighted towards bare minerals and it would have been good to get other brands. Think the new subscription box looks fab but just a bit too expensive for me”

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Posted 10 years ago

“Very unhappy and have many issues. The first box I bought from Cohorted was the July box. An item arrived damaged and used so I tweeted and sent them an email and a message on instagram requesting a replacement or refund. No response but a week later I received a replacement box. I figured they'd just sent me a replacement but no courtesy of a response. Two days later, I received an email asking me to return the 2nd box as it was sent in error and that they would refund my postage - I saw all over Facebook that other people hadn't yet received theirs, presumably because they had messed up the order and sent some people it twice! I responded confirming I would return the 2nd box as did not want to deprive people that had paid of receiving one but would still like a refund for my damaged one. No response, no thanks (we're now in October!) and still no refund for my postage or damaged item. On the 01/10/15 I bought the subscription for the black and white box. Payment for both was taken from my account, there was no mention as to when the subscription would start so I assumed it started there and then. I am yet to receive either box or dispatch notification. Their website states dispatch is within 1 working day - 6 working days later and nothing! Somebody has suggested that this is for November.. seeing as this is a subscription that means on the 01/11 I would have made 2 payments for both boxes and still wouldn't have received one box as the monthly boxes take over a week to arrive! I have emailed and alas.. no response!!! POOR POOR customer service and business practice.”

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Posted 10 years ago

“Lovely items, beautifully packaged and arrived quickly”

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Posted 10 years ago

“It's the best box I have ever tried. It's great value for the money. Good overall service.”

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Posted 10 years ago

“I received my first box in September! Absolutely love the products. All high quality and a perfect combination! Absolutely gutted I missed out on October's box! This is the must have coveted beauty subscription box!!!”

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Posted 10 years ago

“Best beauty box ever! A lovely selection of high end brands you have actually heard of and usually full size! Last month I got a Nars lip pencil ????! Basically worth the price of the box alone, plus 3 other great products. Have also received some beautiful eye shadows in the past. Easy to use website, quick and reliable delivery and good customer service! Would highly recommend Cohorted to anyone looking for a high end beauty box.”

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Posted 10 years ago

“I regularly shop with Cohorted, both for their amazing beauty boxes and other bits and bobs and I can't recommend them highly enough. Premium brands that are great value for money and there are often little extras included in each package!”

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Posted 10 years ago

“Brilliant beauty box! Best around! Receiving products like Nars and The Balm amazed me! 5 stars!”

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Posted 10 years ago

“This was my first Cohorted beauty box and all I can say is wow. The products that I received we're amazing, a fantastic eye shadow palette that I was wanting and luxurious shower gels. I was so impressed by the contents I have already pre ordered October's box.”

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Posted 10 years ago

“Great box. Fantastic products nice wee surprise when it arrives. It's like having a birthday every month”

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Posted 10 years ago

“The box content is absolutely brilliant, as it not only allows to sample multiple high quality products, but is also great value and gives an idea on the latest beauty products.”

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Posted 10 years ago

“Fast, reliable, versatile, convenient :) LIKE!”

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Posted 10 years ago

“Without a doubt the best beauty box on the market. The products are always excellent and things you would actually like to buy unlike other boxes which seem to be made up of samples/fillers/things you will never use. The box itself comes beautifully packaged too. I am always so excited to get my box! Highly recommended, I'm hooked.”

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Posted 10 years ago

“LOVE LOVE LOVE the Cohorted Beauty Box! For £19.99 you get a selection of high end products. I received a full size balm cosmetics nude-tude eyeshadow palette and a full size Nars lip pencil! The box also included travel size Gucci and Molten Brown shower gels, and a sample size balm cosmetics eyelid primer. Excellent value for money! Can't wait for the October Box!”

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Posted 10 years ago

“The best beauty box around, i've had some amazing products and what brilliant value. A eye shadow palette in the last box that was worth £30 on its own combined with a Nars lip crayon and that was just two of the products! Exclusive and high end surprise products every month that come in a beautifully presented ribbon tied box. What more could you want? I keep meaning to gift one to a friend as its a perfect present but I love every single box that arrives and always end up keeping it. Thank you Cohorted for my monthly treat to myself x”

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Posted 10 years ago

Cohorted is rated 4.2 based on 2,469 reviews