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Cohorted Reviews

4.2 Rating 2,463 Reviews
79 %
of reviewers recommend Cohorted
4.2
Based on 2,463 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Read Cohorted Reviews
Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fabulous!
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Posted 9 years ago
I placed a pre order for August box on 15 July. Received no update and even emailed to enquire where box was/when it would be dispatched as money came out of my account straight away. Never received a reply. Got a generic email almost a month after payment taken to tell me box was being dispatched.
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Posted 9 years ago
Love this months Cohorted beauty box, the only teenie tiny let down for me is the Cargo eyeshadow palette which isn't really my taste, but will make a great gift. Amazing value for money, will definitely be buying another box!!
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Posted 9 years ago
Love to give a review, but have not yet received my box x
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Posted 9 years ago
Can't wait to receive my first box from August. Products inside look amazing each month
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Posted 9 years ago
Not the quickest response time but still got one
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Posted 9 years ago
This box came today - the day after it had been shipped according to the website. Inside are four items that I have never tried, but seem to be universally useable. I would recommend this box.
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Posted 9 years ago
I have only received one item o far from cohorted but it arrived very quickly and was a great price. It was the beauty bix and I will definitely be getting every other month from now on.
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Posted 9 years ago
Emailed cohorted as haven't received beauty box and its been over a month since purchase - cohorted hasn't replied and also haven't received the beauty box
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Posted 9 years ago
I ordered my fist box in July and I was really impressed, good quality products lovely packaging and no samples, Waiting for my Auguat box now really excited
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Posted 9 years ago
So hard to get a box! Especially when you don't know what your getting
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Posted 9 years ago
Unfortunately high quality products are let down by unanswered emails and uncontactable phone line. If these could be rectified it would be a first class service.
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Posted 9 years ago
My item was delivered very quickly and was kept informed about delivery
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Posted 9 years ago
Great service and great selection of products but unfortunately last months beauty box had major issues - hopefully going forward there will be better communication etc thank you.
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Posted 9 years ago
Very poor. Sent me all the wrong products. Tried contacting your company 5 times!! No reply. Terrible customer service. Maybe you should try replying back to your customers.
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Posted 9 years ago
I haven't yet received my order and have not been updated on the progress of it. Although on your twitter account it says all would be dispatched Monday 10th ny order still said process. Considering it was nearly a month ago since I pre ordered the box and ordered a real technique make up brush I would expect to have it dispatched on time.
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Posted 9 years ago
The beauty box is fantastic! I will be using every single product in it. Amazing value comparing to £20 paid for it.
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Posted 9 years ago
Good, but don't reply back to emails or update the website to say when the orders being sent out
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Posted 9 years ago
Really good company. The boxes always have good items and the customer service is great!
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Posted 9 years ago
Absolutely love Cohorted beauty box. The brands are so luxurious! Delivery is pretty quick too. The only downside is the hassle at 6pm for the presales. But totally worth it if you manage to nab one.
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Posted 9 years ago
Cohorted is rated 4.2 based on 2,463 reviews