D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“booked my car in for mot, expected to pay for the test, but told it was free of charge as my car was bought on the approved used scheme. many thanks guys”

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Posted 8 years ago

“After 20 years and 8 cars, 2 motor bikes and traveling from Manchester to Keighley, they make you feel like part of the family. Always good service.”

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(Keighley Nissan) - Posted 8 years ago

“An aftercare visit yesterday to have my winter tyres put on. A complimentary valet and car health check as well. I am so glad I purchased my car from Colin Appleyard. All of my motoring needs are taken care of in a friendly and professional manner. Top marks.”

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(Keighley Nissan) - Posted 8 years ago

“Friendly staff”

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(Keighley Nissan) - Posted 8 years ago

“Another first class service from Colin Appleyards.”

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(Keighley Nissan) - Posted 8 years ago

“I wrote a review a while ago but I'm happy to write another expressing how happy I have been with the service I've received from staff at Colin Appleyard. Thanks again to all, very satisfied customer.”

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(Keighley Nissan) - Posted 8 years ago

“Fantastic service on our first motability purchase”

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(Keighley Nissan) - Posted 8 years ago

“They have made us happy for the last 25 YEARS”

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Posted 8 years ago

“Fantastic customer service”

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(Huddersfield) - Posted 8 years ago

“7th vehicle our family have purchased from Huddersfield branch. Very attentive, but not pushy, staff make the experience pleasant and seamless. Karl is a great asset to Appleyard's and has dealt with all our purchases. After care...when used has been excellent too!!! We live miles away so only rung for issues under warranty and when needing new consumables...rear door seals chewed by dog!”

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(Huddersfield) - Posted 8 years ago

“Great Service from enquiry to purchase”

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Posted 8 years ago

“Bought a used Dania vrs from the keighley branch. Extremely good service all round, great car and helpful salesman. Cannot fault anything. Very pleased and would definitely use them again for my next car”

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Posted 8 years ago

“Very good service and stuff.”

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(Keighley Nissan) - Posted 8 years ago

“I was very pleased with the customer service I received when I bought a Suzuki car from the Huddersfield dealership recently. Karl was extremely helpful, answering my questions fully and professionally. He gave me time to consider my decision without the hard sell, which made the whole experience much easier. I was particularly impressed with the time he took to explain the instrument panel, media system etc, it was appreciated. I would be happy to recommend Colin Appleyard Huddersfield.”

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(Keighley Suzuki) - Posted 8 years ago

“Good service and helpful staff.”

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Posted 8 years ago

“Good customer service. I do think £280 is steep for a major diesel service. I'm not sure that there is £100 extra work compared to the minor service last year. I would shop around but the car is on a lease. Car was ready on time.”

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(Keighley Nissan) - Posted 8 years ago

Hi Ben, Thank you for your review and comments. I know that Tim, our service manager has chatted to you about this already - but I just wanted to reitterate where the £90 difference comes from with a minor and major service. A major service includes everything of a minor service, but you also get a new air filter, a new pollen filter and a brake fluid change - plus a small charge for the labour involved in this which equates to the £90 difference. I hope this has cleared things up for you - but if you have any further questions feel free to get back in touch.

Posted 8 years ago

“This would have been an excellent review but I am so disappointed. My car went in for it's 2 year service and all went smoothly. Dropped my car off, picked up the hire car(almost empty tank) returned the following day, paid and off I went. It was then that I read the receipt where I found I had been charged £2.50 for screen wash which is rather weird as I had filled the bottle myself the day before it went in, so unless they had drained my Shell All Weather screen wash and refilled with theirs then it begs the question what else have I been charged for that hasn't been done! I know £2.50 isn't a lot of money but it's the principle.”

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(Ashton-under-Lyne) - Posted 8 years ago

“Bought a new Nissan qashqai staff great, with everything very knowledgeable, professional and helpful.”

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(Keighley Nissan) - Posted 8 years ago

“Bought a new car for the first time on motability scheme. Adam was very professional and helpful throughout the whole process.”

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(Keighley Nissan) - Posted 8 years ago

“I booked my 13 yr old Focus, not cleaned in 5 yrs, for a full valet. CA contacted me to saythey couldn't do it to there usual standard and charged 1/2 price. I was happy with what they did and the car looks a lot better. I took it there because a while ago I needed a brake light bulb and the manager woulodn't charge me.”

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Posted 8 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews