D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My car was booked in for an MOT and I was told that it would take approx. 2 hours. My wife and I, both OAPs, told the member of staff we would look round the shops, have a cup of tea and then return, which we did. We were then told that the car was not ready and were shown to some seats near a drinks machine which needed someone with a university degree to work it. A member of staff kindly obliged. After almost an hour my diabetic wife was beginning to feel unwell and so I informed a member of staff that we were going for some lunch. After lunch I rang up to see if the car was ready and was told that it wasn't. I asked if someone could ring my mobile phone, the number of which was on their system, when it was ready. More trailing round the shops until about 4 o'clock when my wife and I had had enough. I rang up again and the person who answered said that he didn't know but would find out. I said that we would come back anyway. Luckily the car was ready and we were told that 'the machine' was not working and they had had to take the car to another garage. There was no apology for the fact that we had been marooned in Keighley for 6 hours. We made our weary way home back to Bradford and to add insult to injury we found a message on the landline phone telling us the car was ready. As the car was with them at the time I wonder how they thought we had got home. Incidentally, the car failed the MOT and was repaired in 2 hours a couple of days later. My wife stayed at home.”

Helpful Report

Posted 8 years ago

Hi, We apologise for the additional time you had to wait for your car - these were due to some unforeseen circumstances regarding our technical equipment. However, I believe you've spoken to our Aftersales Manager now and any outstanding issues have been resolved. If there's anything further we can help with, please don't hesitate to get back in touch.

Posted 8 years ago

“They collected my car at 8am to take and service. They kept me informed throughout the day and brought it back at 3pm fully valeted!! Fab”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“The response was immediate, with the car booked in next day. The team picked up on an outstanding recall which was dealt with and communications was excellent”

Helpful Report

Posted 8 years ago

“I recently purchased a Nissan part for my broken wing mirror. When I went to pick it up I was asked if I was okay fitting it. When I said that I felt uncertain of how to do it, rather than booking my car into the technicians, I was asked to take a seat and he fitted it for me himself in under 10 minutes. A true gent. Exceptional service. Nick Burton.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Thanks for your normal excellent service. Much appreciated Henry pettinger”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“All very friendly and helpful. Always happy to spend time answering our queries, which were many.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Adam in the sales team worked really hard to make the deal happen. Not at all pushy and a nice guy - thank you. Looking forward to collecting the car soon!”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Adam in the sales team worked really hard to make the deal happen. Not at all pushy and a nice guy - thank you. Looking forward to collecting the car soon!”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Excellent service very pleasant staff”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Took my Qashqai into the Keighley branch yesterday for a service, received excellent customer service from front desk staff & workshop staff were just as efficient.”

Helpful Report

Posted 8 years ago

“Good service well looked after by sales staff so far so good”

Helpful Report

Posted 8 years ago

“Great service and particularly love the fact it is a locally run family business. Jack Appleyard provided a first class professional but friendly service. Well done !!!”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Always very friendly, smooth and professional. Great service and follow up. thank you.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“A big thank you to Sam Fenton who was very helpful and professional and made the whole process very easy. Thanks again :)”

Helpful Report

(Ashton-under-Lyne) - Posted 8 years ago

“Ordered motorcycle over the phone Monday,picked up Friday.Everything sorted out,just had to sign the forms.Thank you to Paul Wheater for making it so easy.”

Helpful Report

Posted 8 years ago

“Thank you to Adam on Keighley showroom. Excellent service, very professional approach throughout purchase and thorough explanations of basic technologies in car. ????”

Helpful Report

Posted 8 years ago

“Fantastic! Thank you so, so much for everything!”

Helpful Report

Posted 8 years ago

“Minor problem first looked at in May. Second time back but the attention I have had cannot be faulted. Now seems to have cured it but I know if it re-occurs I will still receive excellent service. Despite only in for small check-up car cleaned inside and out what more can I say, well done to all”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“We just purchased a car with help from Adam at the keighley show room. Super young man, very knowledgeable about the cars and schemes available. Also not trying to push us into anything that we didn't want. We will recommend him and Appleyards if any of our friends wish to change their cars.”

Helpful Report

Posted 8 years ago

“Took my used Suzuki in for service and MOT. Staff at Huddersfield are always very pleasnt and helpful. I would recommend them to everyone.”

Helpful Report

Posted 8 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews