Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,307 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order very quickly from Collide Records. I also received an email right after my order was sent to me to thank me for my order and also to make surevthatvI received my order. Thank you for the excellent customer service!”

Helpful Report

Posted 6 years ago

Thanks Sienna. Hope you enjoying the music!

Posted 6 years ago

“I was hoping for the colored vinyl (the one that was bright blue) of this record. But, overall great quality and fast shipping!”

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Posted 6 years ago

Thanks Molly. We often have colored versions of records but the website will always specify if that is the case.

Posted 6 years ago

“I may end up giving a 5 but this was a Christmas gift and won’t have the final rating after it is opened. Shipping was quick and they updated regularly.”

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Posted 6 years ago

Thanks Ed! Hope everything turned out with your record. Let us know if not and we'll take care of you.

Posted 6 years ago

“Product was shipped in a very reasonable amount of time. I recieved it the same week I ordered. Very happy with this company.”

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Posted 6 years ago

Thanks Kaylee, We value your feedback.

Posted 6 years ago

“Very pleased! Shipped and received in just a few days.”

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Posted 6 years ago

Thanks Larry

Posted 6 years ago

“Easy to order, shipped and arrived quickly.”

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Posted 6 years ago

Thanks Chris. We appreciate the feedback!

Posted 6 years ago

“Great product. Quick shipping. Very pleased”

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Posted 6 years ago

Thanks Emily, we appreciate your feedback.

Posted 6 years ago

“Awesome site with some great prices and of course love the frequent buyer discounts. always a draw for me. Shipping is quick, great packaging and service. Have yet to be disappointed. keep up the good work.”

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Posted 6 years ago

Thanks Timothy. We appreciate the continued support.

Posted 6 years ago

“My shipping was fast, the product was as expected and I received a hand written note thanking me for my patronage. You cannot ask for more than that!”

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Posted 6 years ago

Thanks Megan! We appreciate your comments.

Posted 6 years ago

“I ordered 4 cds for Christmas and was very impressed wit their order process and the speed in receiving them.”

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Posted 6 years ago

Thanks Cheryl, your feedback is appreciated.

Posted 6 years ago

“Quick shipping - loved the personal email thanking me for my purchase. great touch”

Helpful Report

Posted 6 years ago

Thanks Nicole. We are glad you appreciate our personal approach.

Posted 6 years ago

“Price of cd was best I could find and Customer service was excellent!”

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Posted 6 years ago

Thanks Matthew! Glad we could come through with a great price and not skimp on service.

Posted 6 years ago

“I ordered a CD and this place had it way cheaper than anywhere else I could find it online. They emailed me and thanked me for my order and kept me up to date with all phases of shipping. It was refreshing to deal with this company and I’ll come back for more products.”

Helpful Report

Posted 6 years ago

Thanks Shawna! Let us know if there is anything else you are looking for.

Posted 6 years ago

“Fast and personalized service. Vinyl arrived in perfect condition”

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Posted 6 years ago

Thanks Alexandre!

Posted 6 years ago

“Collide was the only place that I could find the particular record I was searching for at a reasonable price. Very convenient and priced well. The customer service can't be beat. In addition to the receipt email, I received an email from them soon after ordering from customer service reaching out to say thanks and offer any help that was needing through a direct email address. Couldn't have asked for anything more!”

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Posted 6 years ago

Thanks Adam! We value your feedback.

Posted 6 years ago

“It is not an exaggeration for me to say that Collide Records provided me with the best, most personalized customer service experience of my life. Greg responded promptly to all of my questions, and went out of his way to make sure that I had the perfect gift to give my wife for Christmas. I have already recommended their online storefront to my friends and family, and they have certainly earned my continued patronage.”

Helpful Report

Posted 6 years ago

Thanks Matthew. We appreciate the love.

Posted 6 years ago

“They are great! There was a little crack on the CD case I purchased, and right after I put my order in, they notified me of the issue. They were friendly and courteous.”

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Posted 6 years ago

Thanks Michael. Glad we could give you a discount for the crack in the case.

Posted 6 years ago

“Great experience. My record came fast and in good condition. Good follow-up and follow through to ensure a positive experience. Thanks!”

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Posted 6 years ago

Thanks Sandy!

Posted 6 years ago

“There was a problem in shipping, that the shipping jacket and record jacket were both bent. I complained in an earlier review, but got a personal call from Greg, who is going to right the matter. Love the personal service of this company!”

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Posted 6 years ago

Hey Mary. Glad we could get you a replacement for the damaged shipment.

Posted 6 years ago

“They delivered my cd quickly and efficiently and it even came with a handwritten note! I’ll definitely be buying from them again.”

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Posted 6 years ago

Thanks Ally. Your comments are valued.

Posted 6 years ago

Collide Records is rated 5.0 based on 1,307 reviews