“Ordered 2 pair of sandals in May (the 3rd and the 10th). It is June 23 and we haven't received them. I tried calling them, but got an answering machine that cut off before I could leave a complete message. This company is likely a scam. I wish I had looked at these reviews before we ordered them.”
“I ordered the Bohemian Sandals on 5/17/2021. Today is 6/22/2021 and I have yet to receive them. I have tried emailing them with no response. I tried calling and received a voicemail recording that sounded like a residential message after never receiving a call back. After waiting another week and trying to reach them again last Friday, my tracking order disappeared from their online tracking service - 17Track. I have called VISA and reported them to get my money back. My next communication will be the Better Business Bureau. BEWARE OF THIS BUSINESS AND AVOID ORDERING FROM THEM!!!”
“Ordered and paid for the sandals over 2 months ago but I still have not received them. When I try to call the company, nobody answers the phone and none of my emails are returned. I’m very disappointed!”
“One Star is too many ! No delivery after waiting over a month. Save yourself unneeded Aggravation Do Not Deal with this outfit . They will not respond to any Of my communication attempts . However They sure do take your money promptly . Don’t keep feeding them.”
“Ordered almost 2 months ago and have never received. Emailed them 7 times and left 3 messages. No response from them. Don't waste your money like I did.”
“What customer service? There is NONE. Paced an order, tracking number showed order delivered to another state. Emailed company twice - no response. Called company - no response. Now have a credit dispute on my credit card. My advice, don't order from this company and expect to receive your merchandise, or any other customer service.”
“Ordered a 40 dollar pair of sandals. I got a cheap pair of sandals that didn't fit and the sandal had dried glue on the side. Got a 20 pair of sandals with a strong smell of glue. Avoid this company. Products don't match the ad.”
“I ordered a pair for my granddaughter and as a result of the UpSale I purchased a second pair that same day. After about one weeks I noticed that a shipping label was created for both pair. After two weeks I noticed that my order was still being processed.
I am now 31 days past my original order date, I have called the company no less than three times 319-209-6566 and at least the same amount of emails.
I left voice mails as there is never a live person to answer the phone. None of my emails were responded to. I spent a total of $71.89 for the two pair. Today I called my bank and had the charges reversed for both pair.
AVOID THIS SO CALL COMPANY They are probably using customers money to invest and make money of of until the have to refund your money. CROOKS……!”
“Never received sandals.. reported as fraud to my bank and they started investigation and refunded my $. Will check every company I order from from now on!!”
“This company is a scam! Do not be fooled by them. I ordered three pairs of sandals three months ago and to this date I have not heard or seen anything from them. They ignore all calls and emails. Do not purchase from this company unless you like losing money. If I could give them a negative rating I would. Boo on Comfy Sandals!!!”
“I placed an order two months ago and never received my order! I have emailed comfy sandals at least 5 times and have never heard back from anyone!
TERRIBLE customer service. I paid and have nothing to show for it. Can’t even get a refund. Can’t get anyone to answer me.
I would NOT recommend this company to anyone! They’re thief’s!”
“I ordered 2 pair of sandals on May 4th. I received this email message:
2021-05-04 00:50:00 A shipping label has been prepared for your item at 12:50 am on May 4, 2021 in BUFFALO, NY 14224. This does not indicate receipt by the USPS or the actual mailing date.
2021-05-03 00:00:00 Pre-Shipment Info Sent to USPS, USPS Awaiting Item, May 3, 2021On May 12th I received an email with a link to this tracking message:
A shipping label has been prepared for your item at 12:58 am on May 12, 2021 in BUFFALO, NY 14224. This does not indicate receipt by the USPS or the actual mailing date.
To date, I have not received my order.
If I could give a lower rating I would.”
“Wish I had seen these reviews before I ordered. Finally received my sliders and they were awful and did not fit. Emailed them for an address to return them as no paperwork in the parcel. Received an email from them refusing to take them back due to the pandemic as they have entered my house. This is a totally unacceptable. Do Not Order From Them”
“DO NOT ORDER FROM THIS COMPANY. If there were negative stars I would have used them. Don't believe this one star but only way I could write a review. I ordered two pairs of sandals in March, received a shipping confirmation in April and actually received the sandals FINALLY is late May. It is like two different sizes - left fits but right is too big. I have tried repeatedly to email and call the phone number. No answer either way. There was no paperwork in my package with the sandals so have no address to return the sandals for a refund. VERY VERY DISAPPOINTED! Do not waste your time or money ordering from this company!”
“Never got the shoes and after reading prior reviews I can see why - apparently this is a common "mistake". I live in Florida and supposedly my order was delivered (according to tracking #) to a house in Newburgh, NY. They are blaming UPS - no, It is not UPS, its a scam!”
