“Do not buy from this company. Ordered sandals May 8 2021. Money was withdrawn from my account. Have never received shoes. They do not respond to emails. Trying to get a refund. Bank has been notified.”
“Everything, I wish I had never ordered thru them. I was being kind giving them 1 star. I ordered 1 pair of blue sandals in size 7, but after I said to cancel and I would go back thru with my credit card disputing. I received a pair in less than a week. But, I received the wrong color and wrong size.
Kathy”
“Ordered 2 pair and e-mail said they are being shipped. Haven't got them. Tried to e-mail comfy sandals...no response. Tried to track shoes...can't read Asian. I want my money back”
“I ordered sandals from Comfy Sandals since April 6. Never received them. These people are crooks. I reported them to Better Business Bureau and saw multiple complaints.
Do not order anything from these crooks.”
“Ordered sandals but never received. Emailed and called customer service multiple times but no reply. Used my PayPal account for the purchase. PayPal started an investigation and refunded my money quickly. How is Comfy allowed to stay in business?”
“OK - I have the same complaint as everybody else on this site but I'm adding the following explanation to maybe alleviate some of the brain damage. I placed my order 23Mar and it shipped 28Mar21. Tracking showed in transit, but when I had not received it by end of April, I emailed comfy sandal asking for an ETA but never got an answer, so I contacted my bank and filed a dispute. CapOne (best bank EVER!) immediately refunded my $ with a promise to investigate. In the mean time, I kept checking the tracking info periodically and -- TA DA -- on 24March tracking said that it was going to be delivered today -- and it was! and I love them! so - it literally came on the slow boat from China (prob thru the Suez Canal). If they had just answered an email (or 5) or put a blurb on their website that shipping is coming from China, peace would have reigned supreme a lot sooner. That said, I might even order another pair or two for next summer delivery. :-)”
“A huge Scam! I ordered sandals in early April and to this day I have not received my order. I have sent emails, made phone calls and left messages but I have not received any response. DO NOT ORDER FROM THIS COMPANY.”
“I would give 0 stars if I had the option. I ordered - and paid for - 2 pair of sandals on April 2. On April 19 I received an email that said the order had shipped. As of today, May 24, the tracking still indicates that a shipping label was created but that USPS was still awaiting arrival of the package. Comfy Sandals has had my money for nearly 2 months and not only have I not received them, but I can not get any reply from the company. TOTAL SCAM!!”
“I also ordered a pair of sandals and was informed a shipping label was printed April 29 in Buffalo, NY. I
Still have not received the sandals. It does not take 3 weeks to ship a package from Buffalo. My queries have been ignored. I will never order from them again. HUGE SCAM!!!”
“I ordered 2 pair of sandals one on April 22, 2021 received an email that said they were shipped have not received them yet. Also ordered a second pair May 3,2021 and I again received an email that stated they were shipped, again have not received them either. I will not order anything from them again”
“Ordered sandals and paid for 3/24/21 . Have not received yet . No response at all to several email and phone calls . What can I do ? How can this happen ? No wonder Jeff Bezos is doing so well . Amazon is it !”
“Ordered sandals on March 31,2021. Still have not received sandals. They don’t respond to your email requesting status update. I will not buy again from this So-Call Company. Company is unprofessional!”
