“One Star is too many ! No delivery after waiting over a month. Save yourself unneeded Aggravation Do Not Deal with this outfit . They will not respond to any Of my communication attempts . However They sure do take your money promptly . Don’t keep feeding them.”
“Ordered almost 2 months ago and have never received. Emailed them 7 times and left 3 messages. No response from them. Don't waste your money like I did.”
“What customer service? There is NONE. Paced an order, tracking number showed order delivered to another state. Emailed company twice - no response. Called company - no response. Now have a credit dispute on my credit card. My advice, don't order from this company and expect to receive your merchandise, or any other customer service.”
“Ordered a 40 dollar pair of sandals. I got a cheap pair of sandals that didn't fit and the sandal had dried glue on the side. Got a 20 pair of sandals with a strong smell of glue. Avoid this company. Products don't match the ad.”
“I ordered a pair for my granddaughter and as a result of the UpSale I purchased a second pair that same day. After about one weeks I noticed that a shipping label was created for both pair. After two weeks I noticed that my order was still being processed.
I am now 31 days past my original order date, I have called the company no less than three times 319-209-6566 and at least the same amount of emails.
I left voice mails as there is never a live person to answer the phone. None of my emails were responded to. I spent a total of $71.89 for the two pair. Today I called my bank and had the charges reversed for both pair.
AVOID THIS SO CALL COMPANY They are probably using customers money to invest and make money of of until the have to refund your money. CROOKS……!”
“Never received sandals.. reported as fraud to my bank and they started investigation and refunded my $. Will check every company I order from from now on!!”
“This company is a scam! Do not be fooled by them. I ordered three pairs of sandals three months ago and to this date I have not heard or seen anything from them. They ignore all calls and emails. Do not purchase from this company unless you like losing money. If I could give them a negative rating I would. Boo on Comfy Sandals!!!”
“I placed an order two months ago and never received my order! I have emailed comfy sandals at least 5 times and have never heard back from anyone!
TERRIBLE customer service. I paid and have nothing to show for it. Can’t even get a refund. Can’t get anyone to answer me.
I would NOT recommend this company to anyone! They’re thief’s!”
“It's a shame so many people had problems. I 've now ordered 8 pairs of shoes and all have been really nice. In fact, I gifted 2 pairs and am about to order some more. All shoes have held up well for several years even though I wear them to death. They are so comfortable, and the price is what I usually pay for shoes. The only drawback is that they take a long time to come, 6-8 weeks. But they are worth the wait.”
“I ordered 2 pair of sandals on May 4th. I received this email message:
2021-05-04 00:50:00 A shipping label has been prepared for your item at 12:50 am on May 4, 2021 in BUFFALO, NY 14224. This does not indicate receipt by the USPS or the actual mailing date.
2021-05-03 00:00:00 Pre-Shipment Info Sent to USPS, USPS Awaiting Item, May 3, 2021On May 12th I received an email with a link to this tracking message:
A shipping label has been prepared for your item at 12:58 am on May 12, 2021 in BUFFALO, NY 14224. This does not indicate receipt by the USPS or the actual mailing date.
To date, I have not received my order.
If I could give a lower rating I would.”
“Wish I had seen these reviews before I ordered. Finally received my sliders and they were awful and did not fit. Emailed them for an address to return them as no paperwork in the parcel. Received an email from them refusing to take them back due to the pandemic as they have entered my house. This is a totally unacceptable. Do Not Order From Them”
“DO NOT ORDER FROM THIS COMPANY. If there were negative stars I would have used them. Don't believe this one star but only way I could write a review. I ordered two pairs of sandals in March, received a shipping confirmation in April and actually received the sandals FINALLY is late May. It is like two different sizes - left fits but right is too big. I have tried repeatedly to email and call the phone number. No answer either way. There was no paperwork in my package with the sandals so have no address to return the sandals for a refund. VERY VERY DISAPPOINTED! Do not waste your time or money ordering from this company!”
“Never got the shoes and after reading prior reviews I can see why - apparently this is a common "mistake". I live in Florida and supposedly my order was delivered (according to tracking #) to a house in Newburgh, NY. They are blaming UPS - no, It is not UPS, its a scam!”
“No response to customers. Sent multiple emails, left messages on their voice messaging - either they don't care or they are frauds and scammers!
Should have never ordered from them.
They suck!!!!!!!!
They didn't deliver my order to me”
“I also wish I had read the reviews before I ordered from them. I have never received my sandals though I also received a bogus tracking number. My credit card has been charged. DO NOT ORDER FROM THIS BOGUS COMPANY.”
“Wish I had read reviews of this company before I ordered my sandals on April 1, 2021. Credit card charged on the 2nd. Received email on the 17th with a tracking number that was bogus. Customer service is non-existent. The only response I received was a poem from "Rachel". The sandals finally arrived May 29th but are not true to size. Too small. I understand I'm stuck with them. Buyer beware!”
