“I was a little inundated with replies which is not altogether a bad thing. However, one company decided they'd sent me a quote, which I didn't receive, and rang every day until he spoke to me - being quite rude to my husband in the process. When he finally spoke to me and I tried to explain why I'd gone with another company he just put the phone down. He didn't know therefore that I would have gone on to say, that I was still waiting some answers and may very well have accepted his quote.
I actually, didn't enjoy the experience very much, but thank you for asking.”
“On the day I used this website (in May 2015) there was no means of knowing whether the Removal Companies had actually received my details with regard to the type of removal I needed. Indeed, no transaction (not payment) appeared to take place at all. A couple of days later I received various emails from Removal Companies thanking me for asking them to provide an estimate for the cost of the removal. This was a surprise to me as the website process hadn't given any notification or indication that this would happen. In fact I concluded that that the website system processes were faulty and consequently didn't expect Removal Companies to contact me. The Removal Company I chose wasn't listed on this Website; I found it myself. So I have to say that this website and its service leaves a lot to be desired.
Somewhere in the Website, whether on the day I used it, or generally, there's a technological 'glitch' that could do with being sorted out.”
“Your recommended contractor was useless. Broke an expensive wardrobe and refused to have it repaired, the lad who broke the wardrobe was inexperienced, not trained and no uniform (so much for your criteria). You were a joke as when we brought our problem to your attention you were hopeless. Would I recommend you? No way!”
“The form was easy to fill out and I had very quick responses from removal companies as a result, however, none of them were BAR (British Association of Removers) registered. Two of them only offered quotes over the phone, which risks them demanding more on the day, and the other came to the property to give a quote and he seemed unprofessional and I was uncomfortable with him. I would recommend asking around for companies that your friends and colleagues recommend, and making sure that they are BAR registered, and that ensures a reliable, professional and decent standard of company and the service they provide!”
