“I booked an airport transfer at the advertised price of £96.83 and paid in full, assuming—quite reasonably—that this secured the service. Instead, I was contacted afterwards and told the price had increased to £121.04, a jump of around 25%.
This is completely unacceptable. Once payment is taken, the booking should be honoured. Increasing the price afterwards feels like taking advantage of the limited time we had to secure a transfer, rather than providing a reliable service.
A genuinely shocking experience.”
“ACHTUNG!!
Transfer gebucht, Flug wurde dann geändert und ich muss stornieren. Das geht mit 2 Klicks, ohne jede Information, dass das bereits gezahlte Geld dann weg ist.
Ganz miese Masche. NIE NIE wieder”
