“Avoid this company at all costs, the booking link is not working at all. I tried to reach out to customer service to get some help via email but no luck, as I definitely couldn't afford to miss the flight. They did not respond to the email in time I tried to call their stated Austrian number (but actually it was a German number instead, you can gauge the legitimacy of this service). No one picked up and I called a several times with at least 10 mins waiting time each call, no one picked up. It was bad and they charged me 100% cancellation. This is beyond ridiculous.”
“Avoid this company.
I paid over €500 for a transfer and received no confirmation, no receipt, no booking documents, no cancellation link, and no contract information. Weeks later—only after contacting them—they sent a link revealing confirmations that had been created on the booking day but never sent to me.
Their cancellation policy is extremely predatory: if you don’t buy their “Cancellation Protection,” they keep 100% of your money, even if they fail to send the confirmation and you cannot access or manage your booking at all.
Customer service was unhelpful, contradictory, and repeatedly referred me to links I never received. The whole setup feels misleading, opaque, and designed to trap customers.
I ultimately had to file a chargeback because the company failed to deliver the contract itself.
There are many reliable transfer companies out there — this is not one of them.”
“Company and Driver did not communicate pick up times and instructions and left early leaving us at airport in a foreign country. The company did not accept any responsibility for shocking communication and ultimately no service. They are now not responding to any emails and have refused refund or any type of compensation for A dreadful experience”
“I recently booked a transfer with this company, and my experience was extremely disappointing.
Despite the booking system not distinguishing between adult and child passengers, the driver refused to take us because of the lack of a child seat, even though this requirement was never mentioned during the booking process. When I asked the company to provide the legal reference for their claim that child seats are mandatory in non-private vehicles in Albania, they failed to do so and instead changed their explanation to citing their “terms and conditions.”
This inconsistency shows a lack of professionalism and very poor customer service. Rather than addressing the issue transparently, the company avoided giving a clear answer and refused a refund.
As someone who travels frequently and was trying their services for the first time, I find it short-sighted that they would risk losing a loyal customer over €60. I will not be using their services again, and I strongly encourage others to think twice before booking to avoid the same stress and inconvenience I faced.”
“Can’t be trusted!
They left us stranded in rural Spain on the last day of our holiday as the airport minibus we had booked for 8- including a baby and a 75 year old- just didn’t turn up. They kept us waiting for 45 minutes after it was due then basically said tough luck you’ll have to find your own transportation to the airport - not very easy in rural Spain for 8 passengers at the last minute!!”
“Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.”
“If I had read the reviews in advance, I might have been more aware of the issues others experienced.
Thankfully, Rangepro.org took my complaint seriously and responded promptly and professionally. I received a full refund last week, which was a huge relief and a clear indication that Rangepro.org Team is committed to customer satisfaction and accountability”
“I waited two weeks for my funds to deposit into my bank account after requesting a withdrawal. The company claimed the transaction was complete, but my bank confirmed no deposit was received, rejected, or attempted. The bank’s fraud department and FRAUD SHIELD RECOVERY INC investigated and found no evidence of the transaction. After thorough research, I successfully recovered my funds.”
“I goofed by not putting in enough effort to research before using their service. I should have looked deeper into the company. Reviews might have warned me about their issues. Fortunately,RANGEPRO.ORG listened to my complaint. Their team took my concerns seriously and acted swiftly to fix the problem.
I received my refund last week thanks to their help. This quick refund was a huge relief and demonstrates that
RANGEPRO.ORG values its customers.”
“After losing $43,750 to this online platform that suddenly froze my account, I was stressed and didn’t know who to trust.
I came across RANGEPRO.ORG and decided to give them a try. They were upfront, explained their process clearly, and didn’t make any unrealistic promises.
RANGEPRO.ORG kept me informed throughout, and thankfully, I was able to recover the full amount. It was a big relief. I’m grateful for their support and professionalism.”
“Absolutely do not recommend – dishonest and unprofessional company
They required the full payment (€90) upfront, which I accepted. At first, the driver was responsive, but at the time he was supposed to pick us up, he stopped replying – and even worse, blocked our number. We were left stranded and I had to involve the local police just to secure alternative transport in time for our flight.
I had to take another taxi for an additional €60, which they refused to reimburse. They only refunded the original amount and offered no real apology or acknowledgment of their driver’s unacceptable behavior.
After checking online reviews, I realized I’m far from the only one who’s had such a terrible experience. Clearly, this company fails repeatedly and takes no real responsibility for it.
If you value your time, money, and peace of mind – stay away from this company.”
“I had a stressful time when I couldn’t access my funds. Thankfully, I found Mrs. daisy and her team, who were responsive and professional. They addressed my concerns and guided me through the process step by step. With their support, I was able to recover my money, which I never thought would happen.”
