Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, no frills service.”

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Posted 5 years ago

“Happy overall but door is either warped or damaged in transit.”

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Posted 5 years ago

“Good quality with fantastic price”

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Posted 5 years ago

“Great value and swift efficient delivery”

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Posted 5 years ago

“So far so good, cooker hood arrived very well packaged and on day as previously arranged. The item looks very modern and expendive wven thou it was reasonably priced Dont know if it operates well until installed in new kitchin in approx a months time”

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Posted 5 years ago

“The item was delivered damaged, however, after speaking to Kate in Customer Services she resolved the matter quickly and efficiently. Fantastic Customer Service, she kept me informed as promised. Thank you”

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Posted 5 years ago

“Purchased a hood extractor, once fitted we noticed three dents in chimney. Reported fault and had a refund, very happy with customer service and hood looks great. Will replace chimney with refund money.”

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Posted 5 years ago

“Item arrived on time very easy transaction”

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Posted 5 years ago

“Would have 5 stars as the product itself is excellent, but if you followed the minuscule drawing in the instruction /installation booklet (which to be honest is about as useful as a chocolate teapot) you'd be filling in holes that should never have been drilled in the 1st place, So for this reason it gets a 4”

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Posted 5 years ago

“Fridge freezer looks great pity the top was broken staff sorted very quickly would recomemd company to all”

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Posted 5 years ago

“Delivered on time and works well Nice compact tabletop tumble dryer at a good price”

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Posted 5 years ago

“It was easy to order and we were kept up to date on delivery. Items were received in good condition. It would have been useful to have received fitting instructions.”

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Posted 5 years ago

“Nice fridge. It had some dents on it, but the seller agreed a discount which I accepted. Good communication & deluvery was timely.”

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Posted 5 years ago

“Good value, easy delivery”

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Posted 5 years ago

“Quick & undamaged”

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Posted 5 years ago

“There was some lack of clarity about price. A 20% discount was offered on eBay and applied at check out but the invoice does not show that caused some confusion.”

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Posted 5 years ago

“Delivery was prompt and the item was in perfect condition when delivered. I cannot review the product as it has not been used enough to fully test.”

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Posted 5 years ago

“Good stuff . Fast delivery”

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Posted 5 years ago

“product arrived in good condition, no dents or bumps, only gave 4 stars because i have not installed the induction hob yet, but after reading other reviews i dont think there will be any problems.”

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Posted 5 years ago

“Great little freezer. This is my 2nd freezer in 1week. 1st one deliverd on Thursday spilling out oil on my drive way . told DPD driver I'm not having that in my house. Thought I'd try one more time. Success. No leaks, and in perfect working order. Very quite, perfect for the job required. Company was very helpful. Good communication throughout.”

Helpful Report

Posted 5 years ago

Cookology is rated 4.8 based on 6,150 reviews