|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier
|
|
Average Delivery Time
|
Within 5 Days
|
|
On-time Delivery
|
Greater than
94%
|
|
Accurate And Undamaged Orders
|
Greater than
90%
|
|
Customer Service
|
|
|
Communication Channels
|
Email, Telephone, Live Chat
|
|
Queries Resolved In
|
Under An Hour
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Returns Process
|
Could Be Better
|
About Cookology:
Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!
Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.
As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.
Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.
Phone:
08000 308 444
Email:
help@cookology.com
Location:
Unit 2 Piperell Way
Haverhill
CB9 8QW
