Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

Write Your review

Tell us how Cookology made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The appliance arrived on time and they provided an update of the ETA on the day. The appliance was well packaged and is exactly what I purchased, Would have no hesitation in using them again”

Helpful Report

Posted 12 years ago

“Exellent service very fast delivery and great prices”

Helpful Report

Posted 12 years ago

“Excellent product, excellent customer service, lovely delivery driver, what more could you want!! Would highly recommend!”

Helpful Report

Posted 12 years ago

“We had a problem with the first oven which was damaged in transit but the customer service we received to sort out the problem was great and they had a new one sent out to us with a different courier. New oven is now in and working well.”

Helpful Report

Posted 12 years ago

“Best price I could find anywhere and great delivery service. I wanted a delivery on a specific day and one call sorted that out and everything went ahead faultlessly.”

Helpful Report

Posted 12 years ago

“excellent service. thank you”

Helpful Report

Posted 12 years ago

“You were efficient, professional and helpful. My order arrived on time and as promised. I shall certainly use you in future and recommend you.”

Helpful Report

Posted 12 years ago

“Excellent service, and above all, knowledgeable staff. thank you very much”

Helpful Report

Posted 12 years ago

“Great service all round - simple to order, prompt personalised delivery. Really recommended”

Helpful Report

Posted 12 years ago

“Easy to order on the website, delivery was 2 days after ordering and came very well package. Will be back for more appliances in the future!!”

Helpful Report

Posted 12 years ago

“I ordered a cooker hood and the delivery was first rate. Unfortunately the hood was damaged and I had to return it. The customer services dept was excellent and collection arranged with no fuss.”

Helpful Report

Posted 12 years ago

“Fast and easy to order off the website and also the cheapest for the product we wanted. Would recommend and would use again :-)”

Helpful Report

Posted 12 years ago

“My order of a dishwasher was completed and delivered quickly and, I was kept informed of when it would arrive. Good service.”

Helpful Report

Posted 12 years ago

“very pleased with this hob, it came well packed and arrived on time, got it fitted about 2 weeks later and works well. would recomend this seller”

Helpful Report

Posted 12 years ago

“cooker hood ordered one day delivered next excellent service.”

Helpful Report

Posted 12 years ago

“Was really happy with the service very quick and efficient! Would buy off them again!”

Helpful Report

Posted 12 years ago

“Products ordered were cooker hood and matching splashback. Recieved quick, concise and accurate advice over the phone re compatibility of these items and they arrived well packedged within a couple of days. Haven't fitted yet as kitchen still being built. Bonus was that price was nearly £200 cheaper than same items ordered elsewhere ( and cancelled when delivery time was quoted as 4 weeks )”

Helpful Report

Posted 12 years ago

“Excellent service and swift delivery, definitely recommended.”

Helpful Report

Posted 12 years ago

“This was the best thing I ever did finding this company on the internet. I found the tumble drier I wanted much cheaper then any other site. Ordered it late Saturday afternoon and it was delivered Tuesday lunchtime. Superb service, fantastic value, brilliant company. I will definately be using them again for my next major purchase. Five star rating fully deserved.”

Helpful Report

Posted 12 years ago

“Excellent all round, would definitely use again :-)”

Helpful Report

Posted 12 years ago

Cookology is rated 4.8 based on 6,153 reviews