Coopers Of Stortford Reviews

1.9 Rating 474 Reviews

19 %

of reviewers recommend Coopers Of Stortford

1.9

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

How quickly does Coopers Of Stortford resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 69% of reviewers feedback is Coopers Of Stortford takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

57.14%

Industry Average

“ I placed an order and when I checked on my bank there were 2 payments pending for ONE order I have received the order today one payment has gone out but the other one is still pending I phoned customer service and the young lady had the manners and personality of a dried up prune she was curt and very unpleasant I own my own company and have never had the attitude she had to a customer. ”

- Hilary Yates

“ I have received a different item to the one ordered online but when I explained that to customer service, she said I would have to pay £3 to return the item Even when I didn't actually order the item they sent. ”

- Anonymous

“ Bought umbrella which was a two for one price offer. Only received one umbrella - not impressed; and can't find their web chat service which they advised in response to my e-mail. Why are they in business if they don't want to serve us? ”

- Anonymous

Coopers Of Stortford Reviews

Customer Service - Average