“Impossible to access their website at present and they are sending you to the Ladbroke website.This would mean opening new account even though your funds remain with coral. While using their web page when it is functioning it continually puts you onto their casino page even though you don,t request it.Must be the worst bookmakers webpage.Time they got their house in order.Heads would roll in any other organisation.”
“unbelievable .quick enough to take your money but still winnings not being credited back into your account.Every time you contact customer service all they do is apologise and state that the technicians are looking into it.Now 16 hours plus and still no winnings returned ,but they are still taking bets..Its outrageous.”
“Their website is slower than a snail .hopeless .and yesterday it went down totally after the first race .and it's still down .I won 28 pounds on that event and it still not credited. Its the worst site for betting by a contry mile .”
“put money into account today at 1pm. site crashed totally. phoned up 3 times plus visited shop cant get access to my money. total joke they are ..also got a nerve to say visit ladbrokes..but they cant access your account for coral.. lets see what they say when its up and running lol”
“Continuous problems with cashout facility for over 30 mins no cashout available on 5 way accumulator with 4 of the teams already won bit suspicious the 5th one was drawing and couldn't cash out”
“Unhappy with cashout!!!!
Every time I go to cashout, it never works, I could have 4 out of 6 bets winning, but cashout will offer nothing or its usually suspended for most of a football match”
“Big issue I have is with the cash out... or lack of it morelike. Why can I never cash out my bets early. Conveniently at least one of my selections is always suspended.”
“Disgusting odds and there cash out on the football bets is disgusting!! Offer a pittance even when waiting for one team! Sky bet beats these hands down”
“Free bet not acknowledged, spent a lot of time on the phone trying to resolve. Customer service was awful to non existent when finally resolved when I finally spoke to the one competent member of staff no apology for the time wasted for there error”
“The retail Cash out is an utter joke. I reported it wasn't working on the 12/8/17 and 1 week later it's still not working, can't input the code and all you get from Coral is some rubbish about games being suspended.”
“webpage is slow. App is slow. Lack of Football markets. Customer support either cannot read or are stupid as they answer a different question than the one that was asked. They also send the message in HTML Code which is basically unreadable. Players bets limited to app only which is awful most of the time to use. Players bets do not show up on bet history and can only be seen on the app. App logs you off of website and takes forever to log back in, can take over 1 minute to place a bet which is useless for inplay betting. Can take 30 mins for settles bet to appear in you balance.”
“all you people that have complaints about coral are all right there scamming everyone on the site that join or that have been with them a long time, if you've lost money with coral, and have paid with your bank cards, call you bank tell them you have been scammed on coral.co.uk, send them any info you have about whats happend, and get your money refuned asap, I did it got all my money back 11000.”
“you give them 1000s of pounds they close your account saying you need time out, gangsters coral stay clear dont use them, there bad very very bad casino, minus 1 * if it was there, but don't take my word for it read on the internet from lots of other people how bad coral is,there, not to be trusted, very poor customer service, like share let every one know this pass it on fast. i was very burned”
