“Disgusting odds and there cash out on the football bets is disgusting!! Offer a pittance even when waiting for one team! Sky bet beats these hands down”
“Free bet not acknowledged, spent a lot of time on the phone trying to resolve. Customer service was awful to non existent when finally resolved when I finally spoke to the one competent member of staff no apology for the time wasted for there error”
“The retail Cash out is an utter joke. I reported it wasn't working on the 12/8/17 and 1 week later it's still not working, can't input the code and all you get from Coral is some rubbish about games being suspended.”
“webpage is slow. App is slow. Lack of Football markets. Customer support either cannot read or are stupid as they answer a different question than the one that was asked. They also send the message in HTML Code which is basically unreadable. Players bets limited to app only which is awful most of the time to use. Players bets do not show up on bet history and can only be seen on the app. App logs you off of website and takes forever to log back in, can take over 1 minute to place a bet which is useless for inplay betting. Can take 30 mins for settles bet to appear in you balance.”
“all you people that have complaints about coral are all right there scamming everyone on the site that join or that have been with them a long time, if you've lost money with coral, and have paid with your bank cards, call you bank tell them you have been scammed on coral.co.uk, send them any info you have about whats happend, and get your money refuned asap, I did it got all my money back 11000.”
“you give them 1000s of pounds they close your account saying you need time out, gangsters coral stay clear dont use them, there bad very very bad casino, minus 1 * if it was there, but don't take my word for it read on the internet from lots of other people how bad coral is,there, not to be trusted, very poor customer service, like share let every one know this pass it on fast. i was very burned”
“I placed a bet on Maria sharapova to win when she was 2-0 up in the 3rd set at odds of 1/5 and she got injured but then carried on until 2-1 and then retired and as soon as she got the injury they took the cash out away and never put it back whilst the match was still playing which I think is disgusting I've bet with coral for over 3 years now and spent at least 1000 pound there in the last month. The page always seems to crash and I hate the way the odds change in play whilst your betting it's on play if you press bet now why would you care if the odds change it's fixed it's like they no your bets doin well so hold it for a minute not happy at all giving paddy power my money from now on”
“I had a win in bet on number 23 in the live casino app of £5.00 and it showed as a win in my phone. It never credited my account. Called customer services and they denied it and said I should have taken a screenshot! Everyone knows there is no time to show this and I have been mugged online. However, we all know they will get away with it! Worst experience ever! Be aware CORAL are thieves, avoid avoid avoid!”
“If it was possible they would recieve a minus 5 star. terrible live chat customer service. You will get more compassion out of Siri. they scam you out of free bets basically. I bet on a fight that was cancelled and in Corals terms and cond this means u lose the bet. pathetic excuse for a company”
“won 250 pounds on Rocky scratchcard online game.. Never went into my account. talked to umpteen people, most of whom hung up on me. worst site, worst company going. keep away from them”