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Costbuys Reviews

1.7 Rating 77 Reviews
10 %
of reviewers recommend Costbuys
1.7
Based on 77 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Costbuys Reviews
Visit Website

Phone:

855-955-2678

Email:

help@costbuys.com

Location:

101 N. Verdugo Road # 11531
Glendale
91206

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Costbuys 1 star review on 7th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Costbuys 1 star review on 24th June 2025
Amanda Cole
Costbuys 1 star review on 31st May 2025
Fredmercy347 At Gmail.com
Costbuys 1 star review on 30th May 2025
Mary John
Costbuys 1 star review on 19th May 2025
Axelle
Costbuys 1 star review on 12th May 2025
Mark
Costbuys 2 star review on 8th May 2025
Lilly
4
Anonymous
Anonymous  // 01/01/2019
I ordered a bag on 11th december and paid a premium for express delivery (2-4 days). It is now 16th Jan, no sign of the item and customer service has not responded to my e-mails. I am unsure on how to proceed and how I can claim a refund on this when I cannot get in contact with anyone. Extremely unhappy and I suspect the positive reviews on here are fake.
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Posted 6 years ago
Your positive reviews are obviously fake..check grammar, word placement. I cancelled this order before it was “shipped” Jan 12th...on Jan. 2nd. You shipped anyway. You are a fraud. I am sorry I did not read reviews. My cc will not honor this payment. Still no delivery...
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Posted 6 years ago
Do not order from this website. I ordered a size large jacket for Christmas, and they sent me the right jacket but in a size medium. I contacted them about exchanging the jacket, but they claimed they sent me a large and would not reply when I sent pictures clearly showing I received a medium. This went on for about a week, because it took them a day to reply to each one of my emails. I would have had no reason to try and have a large sent to me if it was what I received, but I guess they did not understand that and would rather me get the wrong item than admit they made a mistake.
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Posted 6 years ago
This site is a total scam. They take your money and will send you something different than you ordered, I ordered three swimsuits. One arrived in a size larger than I ordered. The other two never arrived. They even told me they sent the wrong size but refused to refund my money., DO NOT purchase from this site it is a scam,
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Posted 6 years ago
A friend recommended Costbuys to me and I think they're okay.
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Posted 6 years ago
I wouldn't recomend getting stuff from here. i took advantage of the great sale, but everything else after was a disaster.
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Posted 6 years ago
The prices are pretty good, but I personally don't like the quality of some of the products.
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Posted 6 years ago
I won't be buying any clothes from here again.
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Posted 6 years ago
My outfit came fast but not in the best condition.it was a hassle to get the problem resolved.
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Posted 6 years ago
Id sconsider buying more products from here.
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Posted 6 years ago
I had a bad experience, but their customer service saves them from getting 1 star. :-!
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Posted 6 years ago
my experience from start to finish was bad. from a laggysite to slow shipping then the wrong stuff came.
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Posted 6 years ago
They did good in my opinion
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Posted 6 years ago
I liked my experience for the most part. Slow shipping and a few mishaps from my large order were my issues.
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Posted 6 years ago
The good thing is that I got my stuff really cheap. The bad news is that my stuff came with loose threads and took a while to get to my house.
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Posted 6 years ago
my clothes came smashed and with a few rips
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Posted 6 years ago
To bad there isn't something less than one star. Ordered a month ago, before i found out everything was shipped fro China. Return policy is 30 days after purchase and the package still hasn't left China. Company won't commit to accepting returns after the quoted 30 days. How can I make a return request if Costbuy can't deliver in less than 30 days? Read third party reviews, this company is a scam. What they are doing to me has happened to many others. At one point I was told I would be given a name of a manager or supervisor, all I had to do was ask. When I asked I was told that would be against company policy. Really poorly ran business.
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Posted 6 years ago
Costbuys is rated 1.7 based on 77 reviews