“Liked the product as always. However ordered my usual size as previously but both pairs of trousers this time did not fit. Possibly a different make or style. Bit disappointed”
Thank you for your review, Mrs Adams. We’re glad you like the product, though I’m sorry the sizing was off this time. If you’d like, we can help you with an exchange or suggest a size that may fit better.
Kind regards,
Cotswold Collections
“I don't always find something I like in a collection but, when I do, I order it immediately. Their clothes are always well made, keep their shape and colour and most need minimum or no ironing. It is easy to put in an order and which arrives promptly and well packed.”
Thank you for your 5* review. We're glad you’re happy with the items and that they were delivered on time and in good condition. We appreciate your recommendation.
Kind regards,
Cotswold Collections
“I love the clothes in Cotswold Collections for their style and quality. These are clothes to last and are will made, with good fabric. I like the fact that many are British made and that I can support British fashion.”
Thank you for your 5* review. We're glad you’re happy with the clothes and that you appreciate supporting British fashion.
Kind regards,
Cotswold Collections
“Excellent design. Lightweight sandy coloured parka style coat.. Three quarter length. Perfectly lined. There is an insert in the lining with natural plant forms in sympathetic colours and this is integrated seamlessly into the lining. Detachable hood. Zip and modern popper fastenings in the front with a toggle cord waist adjuster. There are no loose sewing threads - the sewing is perfect - all straight. Could not be improved.”
Thank you for your 5* review, Clare. We’re thrilled you’re so happy with the design, detailing, and overall quality of the coat.
Kind regards,
Cotswold Collections
“The clothes are always lovely quality. I have just sent a pair of trousers back as they are not a size 12 .
As yet I've not heard back from Cotswolds about my return as I would like a replacement .Think I need a 10 !!!”
Thank you for your review, Mrs Joyce. We’re glad you like the quality, and I’m sorry for the delay with your return. I can see a size 10 was sent out and delivered on 18th December.
Kind regards,
Cotswold Collections
Sorry to hear Royal Mail didn’t deliver. I've looked into this and can see that it has been reported as lost in post and a refund has been issued. Sorry for any inconvenience caused.
Kind regards,
Cotswold Collections
Thank you for your review, Valerie. We’re glad you liked the tartan skirt. We’re sorry the grey version didn’t meet expectations and that the sweater ran smaller than usual. If you’d like, we can look into alternatives or sizes that fit better.
Kind regards,
Cotswold Collections
Thank you for your 5* review. We're glad you’re pleased with your first item and that it arrived well packed and on time.
Kind regards,
Cotswold Collections
