“Good customer service. It's nice to be able to speak with a real person and not have to do everything online. No quibble refunds when items don't fit or just don't suit.”
Thank you for your wonderful 5/5 review. We’re pleased to hear you’re happy with your purchase and the overall service provided.
Kind regards,
Cotswold Collections
Thank you for your review. We hope that you were able to receive the replacement safely and look forward to wearing it out in due course!
Kind regards,
Cotswold Collections
“Very pleased with my cotton v-neck top, I purchased recently.I especially liked the quality, breathable fabric and that the v neck was just right depth. Also,that it arrived my post perfectly packaged and in a good time.Thank you.”
We truly appreciate your 5/5 review and are delighted to know you’re happy with your purchase, as well as the overall service provided. We hope to see you again soon!
Kind regards,
Cotswold Collections
“Denim wide relaxed trousers & matching blouse. Disappointed with the quality of the fabric considering the price. The blouse had creases on the back that won't iron out.”
Thank you for taking the time to leave us your review. We're sorry to hear that you were not happy with the items purchased. Please ensure that you contact our Customer Service Team who will talk through the returns process with you on : 01242 536711.
Kind regards,
Cotswold Collections
Thank you for your review. I have looked into this and can see that the incorrect address details were entered when ordering it online so it has been returned to us. We now have the correct details so will resend this out to you. Regards Daniel
“Really pleased with my skirts and how quick they arrived.Not very happy with delivery driver good job he came to me first left me with 2 parcels one for some one in the next village which we had to sort out.white van not the normal post office van”
Thank you for your 5/5 review. We’re delighted to hear that you found a size that was better suited to your needs, and that you were satisfied with the overall service provided.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review Sandy. We do apologise for the delay, we are experiencing a very high volume of orders from our recent sale but please rest assured we are working as swiftly and methodically as we can to fulfil each order. If you have any urgent enquiries, please call our Customer Service Team on 01242 536711.
Thank you once again and kind regards,
Cotswold Collections
“Kept informed of order delivery.
Lovely blouse - fits nicely. Earrings easy to wear not tight- blue bag light and goes well with all summer outfits. Another great purchase.”
Thank you for the 5-star review and for your continued support! We're delighted to hear that you were are pleased with all of the items bought in your most recent purchase; we hope to see you again soon!
Kind regards,
Cotswold Collections
Thank you for choosing us and for taking the time to share your experience. We are pleased to hear that you were pleased overall with the style and patterns of our garments.
Kind regards,
Cotswold Collections
“This skirt has a wonderful drape and movement. The overall effect is one of extreme elegance. I love the fact that is is lined, something I always look for.”
Thank you for the 5-star review and for the kind words; we're so pleased that you are satisfied with your items and our service.
Kind regards,
Cotswold Collections
Thank you for your lovely review and 5*. We’re delighted that your recent purchase met your expectations and we look forward to seeing you again soon.
Kind regards,
Cotswold Collections
“I have found ordering from Cotswold Collections very easy. Communication is good and delivery is timely.
Garments are always of very good quality and I like the fact that many of them are British made.”
Thank you for taking the time to leave us your review. We’re delighted you’re happy with your purchase as well as the overall service provided.
Kind regards,
Cotswold Collections
