“Making the order was easy and delivery was quicker than expected. The skirt I ordered is of a good quality and just as pictured. Being a little taller it was good to have the choice of a longer length. I’m delighted.”
Hi Elspeth, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Bonjour Satenik, merci pour votre incroyable avis 5 étoiles ! Nous sommes ravis d'apprendre que votre nièce a adoré son cadeau. Cela signifie beaucoup pour nous !
Cordialement,
Madeleine.
Hi Penney, thank you for your brilliant 5-star review! We're so glad to hear that you're consistently satisfied with our service.
Warm regards,
Madeleine.
“5 star service!
After seeing a product in an advert that I thought would suit my wife, I checked it out on line and it was found to be out of stock. I rang Customer Services (late on a Saturday afternoon) and had a pleasant conversation with one of the team. I was informed wait time could be around 9 weeks for re-stock. I placed an order anyway. The item was received just 3 weeks later! Whether new stock arrived or, the item in size required was tracked down, I dont know but, that is amazing service!
It looks good and is very well made. Wife very pleased with it. Fit is good for size.
(Product - Floral Jumper - JY125)”
Hello, thank you for your wonderful 5-star review! We're thrilled to hear you had such a positive experience with our customer service and that your order arrived sooner than expected. It’s wonderful to know your wife is pleased with our floral jumper!
Warm regards,
Madeleine.
Hi Patricia, thank you for your amazing 5-star review! We're thrilled to hear that the trousers fit as expected and that you love the fabric and tailoring.
Warm regards,
Madeleine.
Hi Sandy, thank you for your fantastic 5-star review! We're so pleased to hear that you consistently receive speedy and efficient service, and that you appreciate our well-made classic styles.
Warm regards,
Madeleine.
Hi Iona, thank you so much for your wonderful 5-star review. We're delighted to know that you consistently find our products to be of good quality.
Warm regards,
Madeleine.
Hi Mrs Payne, thank you for your wonderful 5-star review. We’re delighted to hear that you’re pleased with the quality and fit of our products.
Warm regards,
Daniel
Hi Janet, thank you for your wonderful 5-star review. We’re thrilled to hear that you find our products beautifully made with quality materials, and that they feel lovely and cozy.
Warm regards,
Daniel
Thank you for your fantastic 5-star review Mrs Vincent. We’re thrilled to hear that you appreciate the excellent quality of our products.
Warm regards,
Daniel
Hi Naomi, thank you so much for your fantastic 5-star review! We are thrilled to hear that you experienced excellent service with us. Providing a great customer experience is our top priority, and we are delighted to receive your positive feedback.
Warm regards,
Madeleine.
Hi Patricia, thank you for your lovely 5-star review! We're absolutely delighted to hear that you find your new Quilted Coat to be the best you've ever worn, and that it fits beautifully while keeping you cosy and warm. We will pass your feedback along to our design team who will be equally as delighted.
Warm regards,
Madeleine.
“Cannot really comment as have only tried with one order of one garment. Impression is that service is good, and clothes are high quality, but rather on the plain and 'safe' side of exciting.”
Hi Cheryl, thank you for your thoughtful 5-star review! We're glad to hear that you found our service satisfactory and appreciate the quality of our garments. We understand your feedback on the styles and will continue to strive for a balance between classic and exciting designs. Your comments will be really valuable for us as we move towards future collections.
Warm regards,
Madeleine.
“I have always found clothes from Cotswold collections to be made to an extremely high standard and fit well. I know I can rely on them for classic elegant styles which are hard to find anywhere else.”
Hi Janet, thank you for your wonderful 5-star review! We are so pleased to hear that you find our clothes to be of high quality and that our classic elegant styles resonate with you. We have passed your feedback along to our design team who are equally as delighted.
Warm wishes,
Madeleine.
Hi Margaret, thank you so much for your fantastic 5-star review! We're thrilled to hear that you find the jumper both cosy and smart, and that it’s comfortable to wear.
Warm wishes,
Madeleine.
Hi Angela, thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you consistently experience excellent quality and first-class service from Cotswold Collections.
Warm wishes,
Madeleine.
“Yes a beautiful tartan skirt. It is washable which is a bonus. The material is 45% wool. So this is washable. It will be lovely to wear during the coming winter months. Yes I am very pleased.”
Hi Leslie, thank you for your fantastic 5-star review! We're so glad to hear that you're pleased with your beautiful tartan skirt and love its wash care. It sounds like it'll be a perfect addition for the winter months ahead!
Warm regards,
Madeleine.
Hi Judith, thank you for your lovely 5-star review! We're so pleased to hear that you love the skirt, its colours, and the fit. It’s fantastic to know these skirts always work for you!
Warm regards,
Madeleine.
Hi Judith, thank you so much for your lovely 5-star review! We’re delighted to hear that you love the coat and that it arrived quickly.
Warm wishes,
Madeleine.
